Regional Field Service Leader, Power Transformers

Prolec-GE Waukesha, Inc; Waukesha (WI); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Prolec-GE Waukesha, Inc. is seeking an experienced Field Service Manager to lead a regional service team that supports power transformers within electric substation systems.

This leadership role focuses on operational performance, financial results, project execution, staffing, safety, and customer satisfaction across a defined region. The ideal candidate will bring strong business and technical acumen, a passion for developing teams, and a track record of delivering exceptional service

Qualifications

• Experience leading field service teams in electrical/utility services.
• Experience managing budgets, forecasts, and metrics.
• Strong leadership, organizational, and business management skills.

Responsibilities

• Manage regional profit and loss performance, forecasting, budgeting, and capital planning.
• Lead and develop field service professionals, including hiring, training and certification, performance management, and talent development.
• Oversee execution of service projects, including scheduling, subcontractor management, procurement, contract administration, and customer communication.
• Ensure compliance with quality, safety, DOT, and OSHA requirements.
• Provide technical support to customers and field crews.
• Project site supervision when required.
• Review field testing data and approve final project reports before customer delivery.
• Support sales efforts through customer relationship development, quoting, scope reviews, job walks, and technical presentations.
• Drive continuous improvement initiatives focused on safety, operational efficiency, quality, and customer satisfaction.

Skills

Leadership

Budgeting

Project management

Customer communication

Safety compliance

Staff development

Education

Bachelor's degree in Engineering

Bachelor's degree with demonstrated ability to apply and communicate technical concepts

Job description

Prolec-GE Waukesha, Inc. is seeking an experienced Field Service Manager to lead a regional service team that supports power transformers within electric substation systems.

This leadership role focuses on operational performance, financial results, project execution, staffing, safety, and customer satisfaction across a defined region. The ideal candidate will bring strong business and technical acumen, a passion for developing teams, and a track record of delivering exceptional service