Regional Field Operations Lead – Installations & Team Growth

Insight Global; Glenmont (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a hands-on Installation Manager for a national outdoor structures manufacturer. You will oversee regional field operations, manage a 5–10 person team of technicians, and coordinate with 1099 installers to ensure on-time project completion with safety and quality in mind.

This role requires 4+ years of installation or field service experience and 2+ years of leadership, along with strong communication and scheduling skills.

Qualifications

• 4+ years of installation or field service experience in construction.
• 2+ years of management experience (5–10 people).
• Ability to hire/onboard Installation Technicians.
• Willing to grow and lead a team.
• Strong scheduling and people management skills.

Responsibilities

• Coordinate with 1099 installers to assign projects.
• Recruit contractors and provide onboarding and development.
• Coach installers to improve customer satisfaction.
• Resolve escalated repairs or service calls.
• Oversee warehouse personnel for order prep and staging.
• Conduct vendor site visits as needed.
• Assist in inventory control and safety procedures.
• Foster goal-oriented, continuous improvement and teamwork.

Skills

Installation

Field service

Team management

Client communication

Job description

Insight Global is seeking a hands-on Installation Manager for a national outdoor structures manufacturer. You will oversee regional field operations, manage a 5–10 person team of technicians, and coordinate with 1099 installers to ensure on-time project completion with safety and quality in mind.

This role requires 4+ years of installation or field service experience and 2+ years of leadership, along with strong communication and scheduling skills.