Regional ERP/CRM Specialist - SFDC & SAP S/4HANA Trainer

OLDCASTLE INFRASTRUCTURE, INC.; Riverview (FL); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Base salary 90k-115k

Bonus 10%

401(k) retirement plan

Disability benefits

Life insurance

Health, dental, and vision insurance

Paid time off

Paid holidays

Job summary

Oldcastle Infrastructure, a CRH company, seeks an ERP/CRM Process Specialist to drive SFDC CPQ CRM Logik and SAP S/4HANA adoption across the Southeast region. You will serve as the escalation point for plant-level issues, deliver regional training, and surface field intelligence to inform system enhancements.

The role requires regular travel to multiple plants (75% travel expected) and close partnership with Process Excellence leadership.

Qualifications

• Minimum 2 years of hands-on experience with SFDC (CPQ, CRM, Logik), SAP S/4HANA, or equivalent precast manufacturing systems.
• Demonstrated ability to facilitate small-group training; formal training certification not required.
• Develop and maintain deep working knowledge across SFDC (CPQ, CRM, Logik) and SAP S/4HANA modules (Quote-to-Cash, Procure-to-Pay, Plan-to-produce).
• Familiarity with BOM structure, material classification logic, and STO/cross-location transfers preferred.
• Strong interpersonal and oral/written communication skills; ability to influence without direct authority.
• Respected by regional operations and commercial teams.
• Detail-oriented with the ability to manage multiple plant relationships and open issues.
• Minimum 75% travel expected.

Responsibilities

• Serve as the primary SFDC (CPQ, CRM, Logik) and SAP S/4HANA knowledge contact for all plants within the assigned region.
• Plan and deliver regional training using process maps, SOPs, and instructional content produced by Process Excellence and the OCM team.
• Maintain a regional training log documenting delivery dates, audiences, completion status, and identified gaps.
• Apply regional context to resolve issues efficiently and completely.
• Provide field intelligence on adoption gaps and systemic issues to the Process Excellence team.
• Participate in the proactive knowledge transfer cadence coordinated by Process Excellence.

Skills

SFDC CPQ CRM Logik

SAP S/4HANA

Training delivery

Communication skills

Regional stakeholder engagement

Tools

SFDC

SAP S/4HANA

Job description

Oldcastle Infrastructure, a CRH company, seeks an ERP/CRM Process Specialist to drive SFDC CPQ CRM Logik and SAP S/4HANA adoption across the Southeast region. You will serve as the escalation point for plant-level issues, deliver regional training, and surface field intelligence to inform system enhancements.

The role requires regular travel to multiple plants (75% travel expected) and close partnership with Process Excellence leadership.