Regional DMV Office Leader - Service & Operations

West Virginia; West Virginia; Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

West Virginia Division of Motor Vehicles is seeking a Regional Office Assistant Manager to lead a team of DMV Agents, streamline daily operations, and deliver high-quality public service in the community. You will work closely with the Regional Office Manager and step in for management duties in the manager’s absence.

Ideal candidates hold a Bachelor's degree and have at least four years of full-time experience, with two years in supervisory roles, plus strong leadership, communication, and

Formación

• Bachelor's degree from an accredited four-year college or university.
• Four years of full-time (or equivalent) paid experience in bookkeeping, sales, cashiering, or public contact work, with at least two years in an administrative or supervisory capacity.
• Strong leadership, multitasking, computer proficiency, and excellent communication and presentation skills.

Responsabilidades

• Direct daily office operations and supervise DMV staff, including scheduling, performance appraisals, and approving leave.
• Guide customers through vehicle transactions, licensing processes, fees, and state laws; resolve complex customer service issues.
• Conduct daily financial and transaction audits, oversee fund and inventory reconciliations, and manage opening/closing duties.
• Administer driver testing and serve as subject-matter expert on state code and agency rules.

Conocimientos

Leadership

Multi-tasking

Computer proficiency

Communication

Presentation

Educación

Bachelor's degree

Descripción del empleo

West Virginia Division of Motor Vehicles is seeking a Regional Office Assistant Manager to lead a team of DMV Agents, streamline daily operations, and deliver high-quality public service in the community. You will work closely with the Regional Office Manager and step in for management duties in the manager’s absence.

Ideal candidates hold a Bachelor's degree and have at least four years of full-time experience, with two years in supervisory roles, plus strong leadership, communication, and