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BaneCare Management is seeking an experienced Regional Director of Operations to lead a portfolio of skilled nursing and senior living communities across Massachusetts. This senior role drives census, monitors financial performance, and maintains high standards for quality and regulatory compliance.
The ideal candidate has multi-site leadership experience, a Massachusetts LNHA license, strong financial acumen, and the ability to travel regularly throughout the state while partnering with
Regional Director of Operations
Skilled Nursing - Local Travel Required
BaneCare Management is seeking an experienced, results-driven Regional Director of Operations to provide operational leadership across our portfolio of skilled nursing and senior living communities in Massachusetts. For more than 60 years, BaneCare has remained a locally owned organization with a strong commitment to quality care, our employees, and the communities we serve. Today, we operate 9 Skilled Nursing & Rehabilitation Facilities and 2 Assisted Living Communities across Greater Boston, the North Shore, South Shore, and Berkshires.
This is a highly visible leadership position for an experienced long-term care operator who knows how to drive census, manage financial performance, develop strong administrators, and maintain high standards for quality and compliance.
Key Responsibilities Include:
Provide leadership, direction, and accountability to facility Administrators and leadership teams.
Drive census growth and occupancy by partnering with facility leadership, admissions, marketing, and clinical teams to identify opportunities and strengthen referral relationships.
Monitor census, admissions, payer mix, labor, staffing, expenses, and other key operational metrics.
Manage facility budgets and financial performance, identifying opportunities to improve revenue, control expenses, and achieve operating goals.
Review monthly financial results and partner with leadership teams to develop corrective action plans when performance is below target.
Support Administrators in developing and executing facility-specific operational and census growth strategies.
Ensure appropriate staffing levels and effective labor management while maintaining quality resident care.
Maintain strong standards for regulatory compliance, survey readiness, quality outcomes, and resident satisfaction.
Identify operational challenges and implement practical solutions that improve performance and efficiency.
Recruit, mentor, and develop facility leaders while creating a culture of accountability and collaboration.
Partner with clinical, finance, HR, recruitment, marketing, and other corporate departments to support facility needs.
Evaluate capital needs, operational investments, and resource allocation.
Track key performance indicators and provide regular performance updates and recommendations to the CEO and senior leadership.
Stay current on industry trends, regulatory changes, and best practices affecting skilled nursing and senior living operations.
Requirements:
Current Massachusetts Licensed Nursing Home Administrator (LNHA) required.
Multi-site and regional operational experience required.
Bachelor’s degree required; Healthcare Administration, Business, or related field preferred.
Minimum 5–7 years of progressive leadership experience in skilled nursing.
Demonstrated success managing budgets, labor, census, occupancy, and overall facility performance.
Strong understanding of skilled nursing operations, reimbursement, regulatory compliance, and survey readiness.
Strong analytical, financial, communication, and problem-solving skills.
Ability to travel regularly throughout Massachusetts.
Flexibility to provide leadership and support outside traditional business hours when necessary.
Benefits include:
Competitive compensation
Medical, dental, and vision insurance
401(k) with company match
Paid time off
Paid holidays
Long-term growth and advancement opportunities