Regional Director of Operations Skilled Nursing

BaneCare Management; Braintree (MA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

401(k) with company match

Paid time off

Paid holidays

Growth opportunities

Job summary

BaneCare Management seeks an experienced Regional Director of Operations to lead a portfolio of skilled nursing and senior living communities in Massachusetts. The role focuses on census growth, financial performance, and high standards of care and compliance.

Lead Administrators, collaborate with clinical and administrative teams, and ensure staffing, budgets, and regulatory readiness align with strategic goals across the MA region.

Qualifications

• Current MA LNHA license is required.
• Experience leading multi-site skilled nursing operations.
• Strong budgeting, labor, census, and performance management experience.
• Excellent communication and regulatory compliance knowledge.
• Ability to travel regularly across Massachusetts.

Responsibilities

• Provide leadership and accountability to facility Administrators and teams.
• Drive census growth and occupancy through collaborations with admissions, marketing, and clinical teams.
• Monitor census, payer mix, labor, expenses, and other metrics.
• Manage budgets and financial performance; identify revenue opportunities and cost control measures.
• Review monthly results and develop corrective action plans with leadership.
• Support Administrators in implementing site-specific census growth strategies.
• Ensure staffing levels and labor management support quality resident care.
• Maintain regulatory compliance, survey readiness, and quality outcomes.
• Identify operational challenges and implement practical improvements.
• Recruit and develop facility leaders; foster accountability and collaboration.
• Coordinate with clinical, finance, HR, recruitment, marketing and corporate teams to meet needs.
• Assess capital needs and allocate resources for operational investments.
• Track KPIs and report performance and recommendations to CEO and senior leaders.
• Stay informed on industry trends and regulatory changes affecting operations.

Skills

Leadership

Multi-site operations

Budget management

Regulatory compliance

Analytical skills

Communication

Travel capability

Education

Bachelor's degree in Healthcare Administration, Business, or related field

Job description

Skilled Nursing - Local Travel Required

Regional Director of Operations

BaneCare Management is seeking an experienced, results-driven Regional Director of Operations to provide operational leadership across our portfolio of skilled nursing and senior living communities in Massachusetts. For more than 60 years, BaneCare has remained a locally owned organization with a strong commitment to quality care, our employees, and the communities we serve. Today, we operate 9 Skilled Nursing & Rehabilitation Facilities and 2 Assisted Living Communities across Greater Boston, the North Shore, South Shore, and Berkshires.

This is a highly visible leadership position for an experienced long-term care operator who knows how to drive census, manage financial performance, develop strong administrators, and maintain high standards for quality and compliance.

Key Responsibilities Include:

• Provide leadership, direction, and accountability to facility Administrators and leadership teams.
• Drive census growth and occupancy by partnering with facility leadership, admissions, marketing, and clinical teams to identify opportunities and strengthen referral relationships.
• Monitor census, admissions, payer mix, labor, staffing, expenses, and other key operational metrics.
• Manage facility budgets and financial performance, identifying opportunities to improve revenue, control expenses, and achieve operating goals.
• Review monthly financial results and partner with leadership teams to develop corrective action plans when performance is below target.
• Support Administrators in developing and executing facility-specific operational and census growth strategies.
• Ensure appropriate staffing levels and effective labor management while maintaining quality resident care.
• Maintain strong standards for regulatory compliance, survey readiness, quality outcomes, and resident satisfaction.
• Identify operational challenges and implement practical solutions that improve performance and efficiency.
• Recruit, mentor, and develop facility leaders while creating a culture of accountability and collaboration.
• Partner with clinical, finance, HR, recruitment, marketing, and other corporate departments to support facility needs.
• Evaluate capital needs, operational investments, and resource allocation.
• Track key performance indicators and provide regular performance updates and recommendations to the CEO and senior leadership.
• Stay current on industry trends, regulatory changes, and best practices affecting skilled nursing and senior living operations.

Requirements:

• Current Massachusetts Licensed Nursing Home Administrator (LNHA) required.
• Multi-site and regional operational experience required.
• Bachelor’s degree required; Healthcare Administration, Business, or related field preferred.
• Minimum 5-7 years of progressive leadership experience in skilled nursing.
• Demonstrated success managing budgets, labor, census, occupancy, and overall facility performance.
• Strong understanding of skilled nursing operations, reimbursement, regulatory compliance, and survey readiness.
• Strong analytical, financial, communication, and problem-solving skills.
• Ability to travel regularly throughout Massachusetts.
• Flexibility to provide leadership and support outside traditional business hours when necessary.

Benefits include:

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Paid holidays
• Long-term growth and advancement opportunities

If you are an experienced long-term care operator who can lead people, grow census, manage the numbers, and turn strategy into results, we would like to hear from you.