Regional Director of Operations Skilled Nursing

BaneCare Management LLC; Leominster (MA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Paid holidays

Growth opportunities

Job summary

BaneCare Management LLC in Massachusetts seeks a Regional Director of Operations to lead nine skilled nursing and two assisted living communities. You will drive census growth, manage budgets, develop administrators, and ensure quality and compliance across the portfolio.

Travel throughout MA is required to mentor site leaders, optimize operations, monitor KPIs, and partner with clinical, finance, HR, and marketing teams to achieve strategic goals.

Qualifications

• Bachelor's degree required; Healthcare Administration, Business, or related field preferred.
• Minimum 5-7 years of progressive leadership experience in skilled nursing.
• Strong understanding of skilled nursing operations, reimbursement, regulatory compliance, and survey readiness.
• Demonstrated success managing budgets, labor, census, occupancy, and overall facility performance.

Responsibilities

• Provide leadership, direction, and accountability to facility Administrators and leadership teams.
• Drive census growth and occupancy by partnering with facility leadership, admissions, marketing, and clinical teams.
• Monitor census, admissions, payer mix, labor, staffing, expenses, and other key operational metrics.
• Manage facility budgets and financial performance, identifying opportunities to improve revenue and control expenses.
• Review monthly financial results and develop corrective action plans when performance is below target.
• Support Administrators in developing and executing facility-specific operational and census growth strategies.
• Ensure appropriate staffing levels and effective labor management while maintaining quality resident care.
• Maintain strong standards for regulatory compliance, survey readiness, quality outcomes, and resident satisfaction.
• Identify operational challenges and implement practical solutions that improve performance and efficiency.
• Recruit, mentor, and develop facility leaders while creating a culture of accountability and collaboration.

Skills

Leadership

Financial management

Strategic planning

Regulatory compliance

Communication

Education

Bachelor's degree in Healthcare Administration or related

Job description

Regional Director of Operations

Skilled Nursing - Local Travel Required

BaneCare Management is seeking an experienced, results-driven Regional Director of Operations to provide operational leadership across our portfolio of skilled nursing and senior living communities in Massachusetts. For more than 60 years, BaneCare has remained a locally owned organization with a strong commitment to quality care, our employees, and the communities we serve. Today, we operate 9 Skilled Nursing & Rehabilitation Facilities and 2 Assisted Living Communities across Greater Boston, the North Shore, South Shore, and Berkshires.

This is a highly visible leadership position for an experienced long-term care operator who knows how to drive census, manage financial performance, develop strong administrators, and maintain high standards for quality and compliance.

Key responsibilities include:

• Provide leadership, direction, and accountability to facility Administrators and leadership teams.

• Drive census growth and occupancy by partnering with facility leadership, admissions, marketing, and clinical teams to identify opportunities and strengthen referral relationships.

• Monitor census, admissions, payer mix, labor, staffing, expenses, and other key operational metrics.

• Manage facility budgets and financial performance, identifying opportunities to improve revenue, control expenses, and achieve operating goals.

• Review monthly financial results and partner with leadership teams to develop corrective action plans when performance is below target.

• Support Administrators in developing and executing facility-specific operational and census growth strategies.

• Ensure appropriate staffing levels and effective labor management while maintaining quality resident care.

• Maintain strong standards for regulatory compliance, survey readiness, quality outcomes, and resident satisfaction.

• Identify operational challenges and implement practical solutions that improve performance and efficiency.

• Recruit, mentor, and develop facility leaders while creating a culture of accountability and collaboration.

• Partner with clinical, finance, HR, recruitment, marketing, and other corporate departments to support facility needs.

• Evaluate capital needs, operational investments, and resource allocation.

• Track key performance indicators and provide regular performance updates and recommendations to the CEO and senior leadership.

• Stay current on industry trends, regulatory changes, and best practices affecting skilled nursing and senior living operations.

Requirements:

• Current Massachusetts Licensed Nursing Home Administrator (LNHA) required.

• Multi-site and regional operational experience required.

• Bachelor’s degree required; Healthcare Administration, Business, or related field preferred.

• Minimum 5-7 years of progressive leadership experience in skilled nursing.

• Demonstrated success managing budgets, labor, census, occupancy, and overall facility performance.

• Strong understanding of skilled nursing operations, reimbursement, regulatory compliance, and survey readiness.

• Strong analytical, financial, communication, and problem-solving skills.

• Ability to travel regularly throughout Massachusetts.

• Flexibility to provide leadership and support outside traditional business hours when necessary.

Benefits include:

• Competitive compensation

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off

• Paid holidays

• Long-term growth and advancement opportunities

If you are an experienced long-term care operator who can lead people, grow census, manage the numbers, and turn strategy into results, we would like to hear from you.