Regional Director of Operations - Quality & Growth

The TRIGO Group; Warren (MI); On-site; USD 140,000 - 190,000; Full time

Job summary

TRIGO Global Quality Solutions is seeking a Director of Operations for the Metro Detroit area. The role directs regional operations, ensures KPIs and financial targets are met, and leads process improvements across organization and client-facing activities.

The position requires 7+ years in automotive/manufacturing, strong leadership, and a focus on quality management systems; responsibilities include client development, staffing, and cross-functional collaboration to optimize service delivery.

Qualifications

• 7+ years of work experience in automotive and/or manufacturing.
• Operational/Quality background with overview capabilities.
• Management responsibilities (operational and HR).
• Exposure to client relationship.

Responsibilities

• Develop and maintain solid relationships with anchor and OEM accounts.
• Communicate clearly with clients through frequent in-person meetings; support quotations and negotiations.
• Monitor regional competition and assist Sales in bringing new business opportunities.
• Review working practices and ensure KPI targets are met; drive continuous improvement.
• Oversee staffing, training, recruitment, and cross-department collaboration.
• Provide technical support and escalate to regional resources as needed.

Skills

English proficiency

Microsoft Office

Outlook

Work instruction writing

Education

4-year degree in Business/Management

Job description

TRIGO Global Quality Solutions is seeking a Director of Operations for the Metro Detroit area. The role directs regional operations, ensures KPIs and financial targets are met, and leads process improvements across organization and client-facing activities.

The position requires 7+ years in automotive/manufacturing, strong leadership, and a focus on quality management systems; responsibilities include client development, staffing, and cross-functional collaboration to optimize service delivery.