Regional Director of Operations & Quality

The TRIGO Group; Warren (MI); On-site; USD 110,000 - 170,000; Full time

Job summary

TRIGO Global Quality Solutions seeks a Director of Operations for the Metro Detroit area to lead regional operations, drive KPIs, and ensure adherence to quality policies. You will align safety, quality, and delivery targets with the General Manager and executive team.

Responsibilities include client relationship management, business development with anchor and OEM accounts, site visits, and continuous improvement across the region to maximize performance and profitability.

Qualifications

• 7+ years of work experience in automotive and/or manufacturing.
• Operational/Quality background with overview capabilities.
• Management responsibilities (operational and HR).
• Exposure to client relationship.

Responsibilities

• Maintain and develop solid relationships with anchor and OEM accounts.
• Ensure clear and transparent communication to the client with frequent and scheduled in-person meetings.
• Developing business with existing clients on farming, and upselling (support provided by Sales for the quotation preparation and/or negotiation)
• Monitoring competition (services, prices...) at regional level
• Assist Sales with bringing on new business opportunities (hunting)

Skills

Local language proficiency

English proficiency

MS Office basics

Work Instruction Writing

Education

4-year degree in Business/Management or related field

Tools

MS Office

Job description

TRIGO Global Quality Solutions seeks a Director of Operations for the Metro Detroit area to lead regional operations, drive KPIs, and ensure adherence to quality policies. You will align safety, quality, and delivery targets with the General Manager and executive team.

Responsibilities include client relationship management, business development with anchor and OEM accounts, site visits, and continuous improvement across the region to maximize performance and profitability.