Regional Director of Operations: 70+ Bakeries, Data-Driven Growth

Insomnia Cookies; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

Insomnia Cookies is seeking a Regional Director of Operations to own the performance of 70+ bakeries, driving sales, profitability, guest experience, and people results across the region. You’ll coach District and Area Managers, read the business, and translate data into action.

You’ll stay close to the action in stores, ensuring the leadership engine delivers consistent growth and operational excellence. This role demands strategic thinking, hands-on leadership, and a relentless focus on

Qualifications

• Leads large multi-unit operations across 70+ bakeries.
• Coaches and develops District and Area Managers to own their business results.
• Uses data and field insights to identify opportunities and risks.

Responsibilities

• Own region performance across sales, profitability, and guest experience.
• Coach leaders and build a high-performing leadership bench.
• Translate strategy into action in a fast-moving environment.
• Stay close to bakery operations to ensure consistent execution.

Skills

Leadership

People management

Data-driven

Budgeting

Operations management

Strategic planning

Job description

Insomnia Cookies is seeking a Regional Director of Operations to own the performance of 70+ bakeries, driving sales, profitability, guest experience, and people results across the region. You’ll coach District and Area Managers, read the business, and translate data into action.

You’ll stay close to the action in stores, ensuring the leadership engine delivers consistent growth and operational excellence. This role demands strategic thinking, hands-on leadership, and a relentless focus on