Regional Director of Automotive Operations & Quality

Trigo Group; Warren (MI); Hybrid; USD 120,000 - 180,000; Full time

Job summary

TRIGO Global Quality Solutions seeks a Director of Operations for the Metro Detroit area. This role directs regional operations, ensures KPI attainment, and implements quality management across a broad client base including anchor and OEM accounts.

The position reports to the General Manager and requires 7+ years in automotive/manufacturing with strong leadership, strategic thinking, and client-facing skills. On-site work in the Detroit area is expected.

Qualifications

• 4-year degree in Business/Management or related field.
• 7+ years of work experience in automotive and/or manufacturing.
• Operational/Quality background with overview capabilities.

Responsibilities

• Maintain solid relationships with anchor and OEM accounts.
• Ensure clear communication with client with regular in-person meetings.
• Develop business with existing clients and upsell opportunities.
• Monitor regional competition (services, prices) and support sales in new opportunities.
• Review working practices and drive continuous improvement to optimize regional efficiency.
• Ensure asset and staff availability for maximum performance and recruit to maintain staffing levels.
• Provide technical support and address customer/operations needs.

Skills

Leadership

Communication

Strategic thinking

Account management

Team player

Resilience

Autonomy

Initiative

Innovative

Daring

Client orientation

Reliability

Flexibility

Education

4-year degree in Business/Management

Tools

Microsoft Office

Excel

Job description

TRIGO Global Quality Solutions seeks a Director of Operations for the Metro Detroit area. This role directs regional operations, ensures KPI attainment, and implements quality management across a broad client base including anchor and OEM accounts.

The position reports to the General Manager and requires 7+ years in automotive/manufacturing with strong leadership, strategic thinking, and client-facing skills. On-site work in the Detroit area is expected.