Regional Director, Hearing Care — Hybrid

Sonova USA, Inc.; Aurora (IL); Híbrido; USD 110.000 - 130.000; Jornada completa

Descripción de la vacante

AudioNova, a Sonova brand, seeks a Regional Director for Hearing Care in Arkansas & Missouri. You will direct a team of Hearing Care Professionals and support staff, drive sales budgets, and ensure top-tier customer experiences across clinics.

The role requires 50–60% travel, strong leadership, and the ability to manage talent and change while upholding AudioNova and Pinnacle guidelines. Hybrid work model offered.

Formación

• Bachelor's Degree or equivalent experience required; MBA preferred.
• Willing to travel up to 50-60%.
• Hearing Healthcare, Medical Retail, or Retail experience is a plus.
• Effective and professional verbal, written, and virtual communication skills.
• Strong business acumen.
• Marketing and promotion experience.
• Solid analytical and problem-solving skills.
• Strong leadership, coaching, mentorship, and counseling skills.
• Multi-unit management experience.
• Experience with Microsoft Office and Outlook, especially PowerPoint and Excel.

Responsabilidades

• Lead and inspire the sales team to achieve KPIs such as revenue targets, ASP, Gross Margin, Local Contribution Margin, Help Rate, and Same Day Help.
• Manage, coach, and develop a team of Hearing Care Professionals and support employees, including selection, hiring, development, and performance management.
• Effectively manage and support change management initiatives.
• Motivate the team to embrace AudioNova policies and procedures.
• Ensure the team provides a customer-centered approach by exploring customers' lifestyle needs through the MEET journey.
• Ensure employees comply with HIPAA, licensing, CEUs, and billing requirements.
• Adhere to AudioNova's sales process and audiological requirements.
• Collaborate on talent management initiatives including development, appraisal, succession planning, and recruitment delays.
• Lead strategies to improve regional engagement.
• Maintain awareness of industry trends and portfolio management initiatives.

Conocimientos

Communication skills

Leadership

Business acumen

Marketing experience

Analytical skills

Coaching and mentoring

Multi-unit management

Travel readiness

Educación

Bachelor's degree or equivalent

MBA

Herramientas

PowerPoint

Excel

Outlook

Microsoft Office

Descripción del empleo

AudioNova, a Sonova brand, seeks a Regional Director for Hearing Care in Arkansas & Missouri. You will direct a team of Hearing Care Professionals and support staff, drive sales budgets, and ensure top-tier customer experiences across clinics.

The role requires 50–60% travel, strong leadership, and the ability to manage talent and change while upholding AudioNova and Pinnacle guidelines. Hybrid work model offered.