REGIONAL DEPUTY DIRECTOR

HRA/DEPT OF SOCIAL SERVICES; World Trade Center (NY); Hybrid; USD 110,000 - 170,000; Full time

Job summary

The City of New York’s HRA/Department of Social Services seeks an Administrative Director of SOC to oversee homelessness prevention and community aftercare programs, including Homebase partnerships, and to ensure contract targets are met. The role requires directing staff, improving program standards, and coordinating with cross-system partners.

The incumbent will supervise PCS staff, develop training, and implement policy updates aligned with funding directives, while maintaining an inclusive,

Qualifications

• Bachelor’s degree required and four years of progressively responsible experience, including one year in an administrative or managerial role in a large governmental agency or organization.
• Experience in social services is preferred.

Responsibilities

• Respond to and coordinate support for case-specific requests for homelessness prevention services via HRA systems, emails and leadership requests.
• Provide technical assistance to Homebase and other community programs to ensure quality case management and that programs meet targets and deliverables.
• Participate in development of data tracking systems; support or facilitate special projects.
• Conduct on-site and in-office case reviews; participate in audits; conduct visits; support rental assistance processing and tracking.

Skills

Case management

Staff supervision

Education

Baccalaureate degree + 4 years experience incl. 1 year admin/managerial

Job description

The Homelessness Prevention and Community Support (PCS) within the Homelessness Prevention Administration is responsible for the oversight and collaboration with our homelessness prevention partners, providing comprehensive programs to combat the many drivers of homelessness, avoid, shelter entry and re-entry, prevent eviction, and keep families and individuals stably housed within their community. PCS has oversight and administers over 70 million dollars in Homelessness Prevention Contracts, including our network of Homebase providers and several other community-based organizations providing Homelessness Prevention Services. Under supervision of the Director of PCS, with latitude for independent action, works closely with divisional, cross-systems and community partners. The incumbent is responsible for supporting programming for Homelessness Prevention and Community Aftercare Support, including the Homebase programs, practice standards, and government rental supplements/subsidies, that keep families and individuals stably housed in the community.

• - Respond to and coordinate support for case specific requests for homelessness prevention services via HRA systems, emails and request from leadership. Provide consultation to the Homebase and other community programs to ensure quality case management practice and programs meet their contractual targets, goals and deliverables.
• - Provide technical assistance to Homebased other community programs as determined. Coordinate and develop activities specific to incumbent's areas of oversight.
• - Participate in development of data tracking systems. Support and/or facilitates special projects.
• - Conducts on-site and in-office case reviews and participates in audit activities as required. Participates in regular meetings with providers. Conducts announced and unannounced site visits. Support the application processing, review, approval and tracking of rental assistance programing for families and individuals.
• - Assist with comprehensive staff training programs and provides ongoing professional development opportunities for external Provider staff. Conduct presentations, orientations and meetings representing PCS.
• - Recommend and supports policy and procedure updates in line with agency and funding directives as required.
• - Direct supervision and oversight, including supporting PCS staff development; provides/ensures staff supervision, coaching; provides on-going professional development opportunities for HRA/PCS staff.

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

Minimum Qualifications

1. 1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. 2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.