PROJECT MANAGER

Dept. of Homeless Services; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

The New York City Department of Homeless Services (DHS) is recruiting for one Administrative Director of Social Services NM-I to function as the Project Manager within the Shelter Operations Division who will oversee program planning, evaluation, and shelter delivery across the City.

This role requires meeting civil service qualifications, a baccalaureate degree with four years of relevant experience, and the ability to lead cross-agency initiatives 24/7 to end homelessness in New York City.

Qualifications

• Bachelor's degree required; four years of progressively responsible experience.
• One year at administrative or managerial level in a large government agency or equivalent.

Responsibilities

• Prepare evaluation reports, policies and workflows by researching information and observing operations.
• Plan and implement direct community development programs by evaluating needs and coordinating with staff.
• Recommend policies and programs by analyzing current systems and best-practice design.
• Analyze operations to provide documentation for funding and long-range planning.
• Direct meetings and facilitate the agenda to achieve consensus on actions.
• Attend unit and staff meetings to keep teams informed of goals and changes.
• Respond to requests for information by determining material needs and coordinating with supervisors.

Skills

oral and written skills

analytic skills

communication with staff

Education

Bachelor's degree

Job description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

The Division of Shelter Operations oversees the day-to-day operations of the agency’s Single Adult, Adulty Families and Families with Children shelter systems, both directly run and contracted providers. The work done in this Division centers on the re-housing of all shelter populations and the implementation of programming/shelter initiatives. This Division is responsible for making sure that services to the City’s most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services NM-I to function as the Project Manager within the Shelter Operations Division who will:

• Prepare evaluation reports, policies, procedures, and workflows by researching information and using information obtained from personal observation that review program plans. Provide written records of the development and implementation of programs policies and procedures.
• Plan and implement direct community development programs by evaluating and researching program needs and consulting with key personnel to facilitate delivery of services.
• Make recommendations on policies, procedures and programs by analyzing current systems and programs objectives by researching alternative methods of design to implementation of programs to improve delivery of services and flow of work to introduce best practices.
• Analyze operations of programs policies and procedures by collecting information and reviewing statistics and other data to provide agency leadership with documentation for funding and long-range planning.
• Direct intra/inter-agency meetings and conferences related to projects by attending and facilitating the agenda by identifying issues. Attend and share information by observations and listening to others by asking and answering questions to clarify and resolve differences to achieve consensus for actions to be taken.
• Conduct and participate in unit and staff meetings by attending and facilitating the agenda and encouraging relevant discussion to keep staff informed of agency and unit goals and changes in programs, policies and procedures.
• Respond to requests for information and documents from staff and other agencies by determining material required. Perform research and consulting information by clearing with supervisors to provide required material.

Hours/Shift: Mon - Fri. 9am – 5pm

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

Minimum Qualifications

1. 1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. 2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

• Excellent oral, written, analytic, editing and computer skills.
• Ability to interact and communicate with all levels of staff.
• Detail oriented.
• Very strong administrative, planning, analytic, budgeting and communication skills.
• Ability to make sound judgments and policy decisions.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.