Regional Delivery Director - Logistics & CX Leader

Bob's Discount Furniture; Kentucky; On-site; USD 128,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Tuition Reimbursement

Employee Discounts

Job summary

Bob’s Discount Furniture seeks a Regional Delivery Director to oversee delivery operations, primarily with 3PL partners, across the region. You will liaise with Store Operations, DC Operations, Inventory Control, and other teams to drive performance.

The role targets 50% travel, meets financial, operational, and CX goals, and embodies The Bob’s Way in leadership and culture. Expect dynamic, multi-site accountability.

Qualifications

• Bachelor’s degree or 15 years of equivalent experience in transportation logistics or retail multi-unit management.
• 7+ years in logistics management with demonstrated continuous improvement.
• 7+ years in multi-unit retail leadership.

Responsibilities

• Oversee 3PL carriers and delivery operations across the region.
• Lead cross-functional teams to meet financial, operational, and customer experience targets.

Skills

Leadership

Logistics & Operations

Customer Experience

Financial Acumen

Strategic Thinking

Process Improvement

SAP / Routing / WMS / CX

Education

Bachelor’s degree or 15 years of equivalent experience

Tools

SAP

Routing software

WMS

CX platforms

Job description

Bob’s Discount Furniture seeks a Regional Delivery Director to oversee delivery operations, primarily with 3PL partners, across the region. You will liaise with Store Operations, DC Operations, Inventory Control, and other teams to drive performance.

The role targets 50% travel, meets financial, operational, and CX goals, and embodies The Bob’s Way in leadership and culture. Expect dynamic, multi-site accountability.