Senior Director, DC Operations & Customer Experience

Bob's Discount Furniture; Solon (OH); On-site; USD 141,000 - 176,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

401(k) profit sharing

Pet Insurance

Life Insurance

Tuition reimbursement

Employee discounts

Job summary

Bob’s Discount Furniture in Solon, OH, seeks a Director of DC Operations to lead our distribution center, delivery and transportation teams, drive operational excellence, and ensure customer-first performance.

You will own the area, develop leaders, manage budgets, target EBIT and profitability, and partner with the Home Office for alignment. Travel to Manchester, CT 4–6 days per month is required.

Qualifications

• Bachelor’s degree in Supply Chain, Business, or related field.
• 10+ years in supply chain, logistics, or operations leadership.
• 5+ years’ experience managing and developing teams.
• Familiarity with Microsoft Office, WMS (Red Prairie) and SAP preferred.
• Bilingual Spanish preferred.

Responsibilities

• Oversee DC operations, delivery and transportation.
• Drive continuous improvement and cost efficiency.
• Lead and develop supply chain teams.
• Collaborate with cross-functional partners and vendors.

Skills

Leadership

Strategic thinking

Project management

Supply chain experience

Team development

Microsoft Office

WMS Red Prairie

SAP

Customer service

Spanish bilingual

Education

Bachelor's degree in Supply Chain, Business, or related field

Tools

Microsoft Office

WMS Red Prairie

SAP

Job description

Bob’s Discount Furniture in Solon, OH, seeks a Director of DC Operations to lead our distribution center, delivery and transportation teams, drive operational excellence, and ensure customer-first performance.

You will own the area, develop leaders, manage budgets, target EBIT and profitability, and partner with the Home Office for alignment. Travel to Manchester, CT 4–6 days per month is required.