Regional Data Center Operations Leader

CyrusOne; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

CyrusOne in Austin, TX is seeking a Senior Facility Manager to oversee daily data center operations and critical infrastructure, coordinating with on-site engineering teams and JLL to deliver reliable service. You will lead incident management, asset and capacity planning, reporting, and customer-facing activities, ensuring adherence to CyrusOne procedures and safety standards.

Travel may be required and extended hours during emergencies are possible.

Qualifications

• Excellent communication and organizational skills.
• Ability to lead and manage cross-functional teams.
• Experience in managing critical infrastructure or data centers.
• Willingness to work extended hours during emergencies.

Responsibilities

• Oversee daily data center operations and critical infrastructure.
• Manage relationships with third-party facility management provider (JLL).
• Implement customer orders and build-outs within region.
• Lead incident management from inception to RCA documentation.
• Manage asset tracking, reporting, and capacity planning.
• Coordinate with internal departments to meet reporting needs.
• Support sales in new customer orders and tours for deals.
• Review contracts and ensure compliance and SOX audits.

Skills

Facility management

Operations management

Vendor management

Incident management

Capacity management

Customer service

MS Office

Education

Bachelor's Degree in Electrical or Mechanical Engineering

Tools

Microsoft Office

Job description

CyrusOne in Austin, TX is seeking a Senior Facility Manager to oversee daily data center operations and critical infrastructure, coordinating with on-site engineering teams and JLL to deliver reliable service. You will lead incident management, asset and capacity planning, reporting, and customer-facing activities, ensuring adherence to CyrusOne procedures and safety standards.

Travel may be required and extended hours during emergencies are possible.