Regional Collections Champion: Cut DRO & Bad Debt

Ryder System, Inc.; Washington (District of Columbia); Hybrid; USD 50.000 - 61.000; Vollzeit

Zusammenfassung

Ryder System, Inc. is seeking a Regional Collections Associate to manage a regional portfolio of accounts. You will minimize DRO and delinquency while coordinating with Operations, Rental and Sales leadership to protect financial interests and optimize collections strategies.

The role requires strong communication, problem-solving, and documentation skills, with a focus on maintaining customer relationships and reducing bad debt across the portfolio.

Qualifikationen

• H.S. diploma/GED required.
• Associate's degree preferred in business, accounting, financial or related field.
• Bachelor's degree preferred in business, accounting, financial or related field.
• One year or more in commercial collections required.
• Two years or more in accounting/financial with the H.S. Diploma required.
• 0 to One year in accounting/financial with the Associate's/Bachelor's degree required.
• Demonstrated knowledge of commercial collections process intermediate required.
• MS Office Suite intermediate required.

Aufgaben

• Contacts customers to solicit payment, negotiate cessation of services, obtain information on deductions and billing issues, and determine contract defaults.
• Analyze disputes and deductions to facilitate resolution of amounts due to Ryder due to wrong rates, days, miles, subs, damages, fees, insurance, licensing, taxes, PO, etc.
• Provide regular updates on receivables to Finance, Operations, Sales, and Rental leadership.
• Participates in projects, committees or focus groups related to enhancements in Collections, AR, Customer Service, and Billing.
• Develop documentation and user manuals as directed.
• Work with customers and all levels of management to mitigate losses and improve receivables metrics.
• Analyze all available financial/credit/operational data to plan and execute collections strategies.
• Performs other duties as assigned

Kenntnisse

Independent work

Problem solving

Verbal & written communication

Relationship building

Flexible

Multi-tasking

Technical aptitude

Collections knowledge

MS Office

Quality-minded

Decision quality

Approachability

Composure

Creativity

Customer relationships

Thoroughness

Commercial collections process

Investigative skills

Ausbildung

High School diploma/GED

Associate's degree preferred in business, accounting, financial or related field

Bachelor's degree preferred in business, accounting, financial or related field

Tools

MS Office Suite

Jobbeschreibung

Ryder System, Inc. is seeking a Regional Collections Associate to manage a regional portfolio of accounts. You will minimize DRO and delinquency while coordinating with Operations, Rental and Sales leadership to protect financial interests and optimize collections strategies.

The role requires strong communication, problem-solving, and documentation skills, with a focus on maintaining customer relationships and reducing bad debt across the portfolio.