Regional Collections Associate: Cut DRO, Protect Revenue

Ryder System, Inc.; Carson City (NV); Remote; USD 50,000 - 61,000; Full time

Job summary

Ryder System, Inc. is seeking a Regional Collections Associate responsible for managing a regional portfolio's collection activities, maintaining communications with customers, and reducing days revenue outstanding.

You will analyze disputes, coordinate with Operations, Sales, and Leadership, and participate in calls to forecast bad debt and protect Ryder's financial interests. Prior experience in commercial collections and MS Office, strong communication, and independence are valued; this role

Qualifications

• HS diploma or GED required.
• Associate's or Bachelor's degree preferred in business, accounting or related field.
• Minimum 1 year in commercial collections; 2+ years in accounting/finance with HS diploma.
• Familiarity with commercial collections processes and MS Office Suite (intermediate).

Responsibilities

• Contact customers to solicit payment and negotiate cessation of services.
• Analyze disputes and deductions to resolve amounts due, identify root causes.
• Provide receivables updates to Finance, Operations, Sales, and Rental leadership.
• Participate in projects and focus groups related to collections and billing.
• Develop documentation and user manuals as directed.
• Mitigate losses and improve receivables metrics while preserving customer relationships.

Skills

Independent worker

Problem solving

Verbal & written communication

Relationship building

Time management

Multi-tasking

Technical aptitude

Quality focus

Education

High school diploma or GED

Associate's degree in business, accounting, finance or related field

Bachelor's degree in business, accounting, finance or related field

Tools

MS Office Suite

Job description

Ryder System, Inc. is seeking a Regional Collections Associate responsible for managing a regional portfolio's collection activities, maintaining communications with customers, and reducing days revenue outstanding.

You will analyze disputes, coordinate with Operations, Sales, and Leadership, and participate in calls to forecast bad debt and protect Ryder's financial interests. Prior experience in commercial collections and MS Office, strong communication, and independence are valued; this role