Regional Business Office Coordinator

Complete Care, Inc.; Baltimore, Northern (MD, KY); Hybride; USD 70 000 - 100 000; Plein temps

Résumé du poste

Complete Care, Inc. is seeking a Regional Business Office Coordinator to support our skilled nursing facilities across the Mid-Atlantic region. This role works with the Regional Business Office Manager to strengthen financial operations, ensure accurate billing, timely collections, and regulatory compliance.

The ideal candidate has hands-on multi-facility experience, strong organizational skills, and the ability to train and supervise facility Business Office staff while traveling regularly.

Qualifications

• Minimum 3 years of skilled nursing facility Business Office experience.
• Strong knowledge of Medicare, Medicaid, managed care, billing, and accounts receivable.
• Willingness to travel regularly across Maryland, Delaware, and West Virginia.
• Bachelor's degree preferred in Accounting or related field.

Responsabilités

• Support Business Office operations across assigned facilities.
• Monitor AR, collections, billing accuracy, denials, and Medicaid balances.
• Conduct facility audits and assist with corrective action plans.
• Provide training and support to facility Business Office staff.
• Assist with Medicare, Medicaid, managed care, and private-pay billing processes.
• Review financial reports, reconciliations, resident trust accounts, and billing docs.
• Collaborate with Admissions, Finance, and facility leadership to resolve issues.
• Assist with onboarding new staff and temporary coverage.
• Track financial performance and report findings to regional leadership.
• Travel regularly throughout the Mid-Atlantic region.

Connaissances

Communication

Problem-solving

Organizational skills

Independent work

Travel willingness

Formation

Bachelor's degree in Accounting, Business Administration, or related field

Outils

Microsoft Excel

Financial reporting systems

Billing systems

Description du poste

Regional Business Office Coordinator - Mid-Atlantic Region

Complete Care | Maryland, Delaware & West Virginia

Complete Care is seeking an experienced Regional Business Office Coordinator to support our skilled nursing facilities throughout the Mid-Atlantic region. This multi-site position works closely with the Regional Business Office Manager to strengthen financial operations, support facility Business Office teams, and ensure accurate billing, timely collections, and regulatory compliance.

The ideal candidate has a strong background in skilled nursing business office operations, excellent organizational skills, and the ability to provide hands-on support across multiple facilities.

Key Responsibilities for Regional Business Office Coordinator:

• Support Business Office operations across assigned skilled nursing facilities.
• Monitor accounts receivable, collections, billing accuracy, denials, and Medicaid pending balances.
• Conduct facility audits, identify discrepancies, and assist with corrective action plans.
• Provide training, guidance, and operational support to facility Business Office staff.
• Assist with Medicare, Medicaid, managed care, and private pay billing processes.
• Review financial reports, reconciliations, resident trust accounts, and billing documentation.
• Collaborate with Admissions, Finance, and facility leadership to resolve reimbursement and financial concerns.
• Assist with onboarding new Business Office staff and provide temporary facility coverage as needed.
• Track financial performance, maintain reports, and communicate findings to regional leadership.
• Travel regularly throughout the Mid-Atlantic region to support assigned facilities.

Qualifications for Regional Business Office Coordinator:

• Minimum 3 years of skilled nursing facility Business Office experience required.
• Strong knowledge of Medicare, Medicaid, managed care, billing, collections, and accounts receivable.
• Previous supervisory, training, or multi-facility experience preferred.
• Proficiency in Microsoft Excel and financial reporting systems.
• Strong communication, problem-solving, and organizational skills.
• Ability to manage multiple priorities and work independently.
• Bachelor's degree in Accounting, Business Administration, or related field preferred.
• Willingness to travel regularly throughout Maryland, Delaware, and West Virginia required. Overnight travel may be necessary.

Join Complete Care!

This is an excellent opportunity for an experienced skilled nursing Business Office professional looking to expand their impact beyond a single facility while working alongside regional leadership.

Now Hiring: Regional Business Office Coordinator