Regional Business Office Manager-Skilled Nursing Facility- WAKEFIELD/MEDFORD MASS

RegalCare at Courtyard Medford; Wakefield, Medford (MA, MA); On-site; USD 90,000 - 120,000; Full time

Job summary

RegalCare at Courtyard Medford is seeking a Regional Business Office Manager to oversee day-to-day business office operations across facilities. You will coordinate with corporate offices, drive financial and operational efficiency, and ensure top-tier client and patient service.

The role requires leadership, strong communication and analytical skills, and the ability to manage multiple sites with attention to detail. On-site travel is required to support facilities within the region.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or related field (or equivalent experience).
• Proven experience in a Business Office Manager or similar leadership role.
• Strong communication, analytical, and problem-solving abilities.
• Ability to work independently and in a team.

Responsibilities

• Oversee daily operations of the business office staff across facilities.
• Direct communication between facilities and corporate offices to ensure alignment.
• Develop and implement strategies to improve financial performance and efficiency.
• Analyze financial data to optimize resource allocation and decisions.
• Provide excellent customer service to clients, patients, and families.
• Build relationships with stakeholders and manage timelines.

Skills

Leadership

Communication

Analytical skills

Teamwork

Time management

Education

Bachelor's degree in Business Administration/Healthcare Administration

Tools

PCC EMR

Microsoft Word

Excel

Job description

Regional Business Office Manager

Join RegalCare nd make a difference in the lives of our patients, residents, and clients!

RegalCare is a compassionate and dedicated healthcare organization committed to upholding the highest standards of patient care, employee support, and client satisfaction. We are seeking a highly skilled and motivated Regional Business Office Manager to join our team.

About the Role:

As a Regional Business Office Manager, you will be responsible for overseeing the day-to-day operations of our business office staff, ensuring seamless communication and coordination between our various facilities and corporate offices. Your primary focus will be overseeing the Facility based business offices and providing coverage when needed

Responsibilities:

• Manage and direct the daily activities of the business office staff , ensuring efficient operations and effective communication with all stakeholders.

• Develop and implement business strategies to improve financial performance, optimize resources, and enhance overall efficiency

• Collaborate with facility management and corporate staff to ensure alignment and consistency across the organization

• Analyze and interpret financial data to inform business decisions and optimize resource allocation

• Provide exceptional customer service to clients and patients, addressing their concerns and needs in a timely and professional manner

• Develop and maintain strong relationships with internal and external stakeholders, including clients, patients, and department heads

Requirements:

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field (or equivalent experience)

• Proven experience as a Business Office Manager or in a related leadership role

• Excellent communication, analytical, and problem-solving skills

• Ability to work independently and as part of a team

• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines

• Familiarity with healthcare operations and regulations, MASS Health, Insurances, Collections,

• You must be organzed and detail oriented.

• EMR (PCC) Email, Microsoft Word, Excel

• You must love to work with residents and families

• Strong leader with a passion for healthcare and a commitment to excellence

• ON SITE TRAVEL NECESSARY

Why Join Us:

At RegalCare , we offer a dynamic and supportive work environment that fosters growth, learning, and teamwork.

If you are a motivated and experienced professional looking for a challenge, we encourage you to apply for this exciting opportunity. Please consider joining our team and helping us achieve our mission.