Regional Branch Hybrid Associate – Travel

Eastern Bank; Lee (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Total Rewards benefits

Job summary

Eastern Bank is seeking a Regional Service Associate who will float to branches within a designated region, performing both customer service and teller duties. The role requires travel to various branch locations and placing staff where needed based on regional demand.

The starting rate is $24.00 per hour with comprehensive benefits described under Total Rewards. The position emphasizes sales on the platform and strong customer relationship building while supporting branch operations.

Qualifications

• Must have ability to work independently in a fast-paced environment.
• Outgoing self-starter with technical literacy.
• Basic business acumen and professionalism.
• Ability to communicate information clearly to others.

Responsibilities

• Opens deposit accounts and processes loan applications for various units.
• Allows for teller duties: deposits, checks, and monetary instrument handling.
• Refers customers to other bank lines and third-party partners.
• Proactively reaches out to high-value customers to retain and grow the portfolio.
• Maintains operational compliance and handles service issues as needed.

Skills

Customer service

Sales experience

Communication

Multitasking

Relationship building

Education

High School diploma or equivalent

Job description

Eastern Bank is seeking a Regional Service Associate who will float to branches within a designated region, performing both customer service and teller duties. The role requires travel to various branch locations and placing staff where needed based on regional demand.

The starting rate is $24.00 per hour with comprehensive benefits described under Total Rewards. The position emphasizes sales on the platform and strong customer relationship building while supporting branch operations.