Traveling Regional Service & Teller Specialist

Eastern Bank; Brockton (MA); On-site; USD 3,306,000 - 3,307,000; Full time

Job summary

Eastern Bank is seeking Regional Service Associates who float to branches within a designated geographic area to support both customer service and teller duties. The role requires travel between branches to meet operating needs and place staff where most needed.

The position combines deposits, loan processing, and sales referrals, with emphasis on building relationships and delivering exceptional service. Starting pay is $24.00 per hour, with robust benefits and retirement options.

Qualifications

• Ability to work independently and multi-task in a fast-paced environment.
• Outgoing self-starter and technically literate.
• Basic business acumen and professionalism.
• Clear communication of information and ideas to others.
• Ability to build relationships across the organization.
• Ability to quickly learn bank products and services.
• High school diploma or equivalent.
• 2–4 years of sales experience in retail/financial/hospitality preferred.

Responsibilities

• Opens deposit accounts.
• Processes loan applications for mortgage, consumer, small business loans.
• Closes loans for applicable business lines.
• Processes ATM, ITM, TCR and ICOM.
• Makes referrals to other bank lines and partners.
• Proactively reaches out to high-value customers to retain and grow the portfolio.
• Ensures compliance with policies and handles daily account maintenance.

Skills

Independent work

Multi-tasking

Self-starter

Tech literacy

Business acumen

Professionalism

Communication

Relationship building

Product knowledge

Sales experience

Education

High School diploma or equivalent

Job description

Eastern Bank is seeking Regional Service Associates who float to branches within a designated geographic area to support both customer service and teller duties. The role requires travel between branches to meet operating needs and place staff where most needed.

The position combines deposits, loan processing, and sales referrals, with emphasis on building relationships and delivering exceptional service. Starting pay is $24.00 per hour, with robust benefits and retirement options.