Regional Banking Service Specialist

Eastern Bank Careers; Marshfield (MA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Retirement plan

Job summary

Eastern Bank seeks a Regional Service Associate to float among branches across Massachusetts, performing both customer service representative duties and teller transactions. The role includes travel to multiple locations to cover staffing needs and support regional operations.

Starting rate is $24.00 per hour, with actual pay varying by experience and market factors. Benefits, retirement options, and a robust package accompany this position in a bank committed to its employees.

Qualifications

• High School diploma or equivalent.
• 2-4 years of sales experience in retail, financial services or hospitality preferred.
• Ability to work independently in a fast-paced environment.
• Strong communication and relationship-building skills.
• Technical literacy and professionalism.

Responsibilities

• Opens deposit accounts and processes loan applications for various lending units.
• Performs teller duties including deposits, cash handling, and instrument sales.
• Pays attention to operational compliance and policy adherence.
• Proactively reaches out to high-value customers by phone and in person to retain and grow the portfolio.
• Travels to branch locations within the designated region to support staffing needs.

Job description

Eastern Bank seeks a Regional Service Associate to float among branches across Massachusetts, performing both customer service representative duties and teller transactions. The role includes travel to multiple locations to cover staffing needs and support regional operations.

Starting rate is $24.00 per hour, with actual pay varying by experience and market factors. Benefits, retirement options, and a robust package accompany this position in a bank committed to its employees.