Regional Service & Teller Pro - Travel Ready

Eastern Bank; Brockton (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Paid vacation

Tuition reimbursement

Job summary

Eastern Bank is seeking Regional Service Associates to float between branch locations within the designated region. The role blends customer service representative duties with teller transactions and supports branches as needed.

Travel to various branches within Massachusetts is required, and incumbents are placed where they live to meet operating needs. Strong communication, independent work habits, and the ability to multi-task are essential for success in this fast-paced setting.

Qualifications

• Independent work in a fast-paced environment.
• Outgoing self-starter with technical literacy.
• Basic business acumen and professionalism.
• Ability to communicate information clearly.
• Ability to build relationships across the organization.
• Ability to quickly learn bank products and services.
• High School diploma or equivalent.
• 2-4 years of sales experience in retail/financial services/hospitality.

Responsibilities

• Opens deposit accounts and processes loan applications for various lending units.
• Closes loans for customers for applicable business lines (e.g. consumer lending).
• Handles deposits, cash checks, and processes monetary instruments.
• Travel to branch locations within the designated region; supports branches as needed.
• Proactively reaches out to high-value customers to retain and grow the portfolio.
• Maintain compliance with bank policies and handle service issues.
• Provide teller duties and customer service support as needed.

Skills

Sales experience

Communication

Multi-tasking

Independent work

Professionalism

Education

High School diploma or equivalent

Job description

Eastern Bank is seeking Regional Service Associates to float between branch locations within the designated region. The role blends customer service representative duties with teller transactions and supports branches as needed.

Travel to various branches within Massachusetts is required, and incumbents are placed where they live to meet operating needs. Strong communication, independent work habits, and the ability to multi-task are essential for success in this fast-paced setting.