Multi-Branch Banking Associate — Teller & CSR

Eastern Bank; Cambridge (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Eastern Bank is seeking a Regional Service Associate who split time between customer service representative and teller duties, traveling to branches within a regional area. The role emphasizes helping customers, processing loans, deposits, and monetary instrument transactions while maintaining policy compliance.

Candidates should be able to work independently in a fast-paced retail banking environment, with strong communication and relationship-building skills.

Qualifications

• Ability to work independently and multi-task in a fast-paced environment.
• Outgoing self-starter with technical literacy.
• Strong communication skills to convey information clearly across teams.

Responsibilities

• Performs duties of customer service representative and teller.
• Travels to branch locations within the designated region.
• Generates loan applications and closes loans for various lending lines.
• Handles deposits, cash transactions and monetary instrument sales.
• Maintains compliance with bank policies and procedures.
• Cultivates relationships with high-value customers and refers to other bank lines.

Skills

multi-tasking

independent worker

clear communication

relationship building

tech literacy

Education

High School diploma or equivalent

Job description

Eastern Bank is seeking a Regional Service Associate who split time between customer service representative and teller duties, traveling to branches within a regional area. The role emphasizes helping customers, processing loans, deposits, and monetary instrument transactions while maintaining policy compliance.

Candidates should be able to work independently in a fast-paced retail banking environment, with strong communication and relationship-building skills.