Regional Billing Leader — Systems & Process Optimization

GFL Environmental Inc.; Sugar Land (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits package

401(k) matching and profit sharing

Paid time off

Employee Assistance Program

Growth and advancement opportunities

Job summary

GFL Environmental Inc. is seeking a Project Manager to lead our regional billing organization across Texas and Louisiana. You will manage billers and supervisors, drive timeliness and accuracy of invoices, and lead a transition to a new billing system.

You will coach a team, build strong process controls, and partner with Operations and Sales to ensure smooth, compliant billing across the region. This role offers growth opportunities within a dynamic environmental services company.

Qualifications

• 5+ years of experience managing and leading teams in a billing leadership role.
• Experience in a high-volume, fast-paced billing environment.
• Experience leading technology or system initiatives such as billing-system implementations or automation projects.
• Experience with customer billing portals and electronic invoicing.
• Strong Excel skills and ability to work with data from multiple systems.

Responsibilities

• Lead the regional billing team. Manage billers and billing supervisors across Texas and Louisiana, evaluate team performance and structure, and design the organization the region needs to scale.
• Coach and develop people. Set clear expectations, build a bench of strong leads and supervisors, and create a team culture of ownership and accuracy.
• Own billing timeliness and accuracy. Ensure every completed job is billed promptly and correctly under each customer's contract terms.
• Be the region's billing-system expert. Support the integration of our new billing system and assist in resolving system issues.
• Streamline processes. Identify bottlenecks from field ticket to invoice and drive automation where possible.
• Build and report KPIs. Develop metrics such as unbilled revenue, ticket-to-invoice cycle time, and invoice accuracy to drive improvement.
• Partner with Collections to reduce DSO. Resolve disputes and improve payment performance.
• Partner with Operations and Sales to ensure billing information flows from field to invoice.

Skills

Leadership

Billing experience

Excel skills

Communication skills

Data analysis

Education

Bachelor's in Accounting/Finance/Business

Tools

Power BI

Billing systems

Automation tools

Job description

GFL Environmental Inc. is seeking a Project Manager to lead our regional billing organization across Texas and Louisiana. You will manage billers and supervisors, drive timeliness and accuracy of invoices, and lead a transition to a new billing system.

You will coach a team, build strong process controls, and partner with Operations and Sales to ensure smooth, compliant billing across the region. This role offers growth opportunities within a dynamic environmental services company.