Regional Banking Relationship & Growth Coordinator I

Huntington Bancshares, Inc.; Atlanta (GA); Ibrido; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Huntington Bancshares, Inc. is seeking a Regional Banking Sales and Service Coordinator to onboard new Regional Banking customers and manage ongoing relationships.

You will work with bankers who serve portfolios of $2M–$50M in annual sales, emphasizing cross-sell opportunities and a high-quality customer experience. Responsibilities include managing due diligence, loan documentation, renewals, pipeline management, and ensuring timely financial statement collection.

Competenze

• Bachelor's degree or the equivalent of an additional 2 years of sales in a financial services or credit environment.
• Minimum of 2 years of sales experience in a financial services or credit environment.
• Excellent in customer service, highly motivated, focused, and goal oriented.
• Strong verbal and written communication skills with professional demeanor.
• Exceptional organizational skills with attention to detail, planning and follow-up.

Mansioni

• Assist bankers in managing their portfolio of customers with $2 million to $50 million in annual sales.
• Coordinate the due diligence and document-gathering necessary to get new and renewal loans documented and closed.
• Ensure renewals are completed on a timely basis.
• Pipeline Management
• Ensure required financial statements are collected from customers on a timely basis.
• Building and maintaining long-term customer relationships to ensure quality control and a Simply the Best customer experience.
• Client service and client management utilizing a relationship plan/model.
• Coordinate with bankers and partners to prepare Relationship Plans for each customer.
• Manage NSF/OD items and coordinating resolution with bankers and customers.
• Handle post-loan requests such as advances, payments, payoff, and research.
• Research and resolve service and operational issues related to deposit and credit accounts.
• Assist customers with onboarding and maintenance of online banking platforms.
• Ensure a Regional Banking incident is submitted to the Incident team for suspected fraudulent transactions.
• Connecting customers to the appropriate teams for recommended bank products.
• Maintain up-to-date knowledge of products, systems, policies, and procedures.
• Responsible for focus and awareness of identifying, assessing, and managing risk and adhering to policy and procedure acknowledgements.
• Participate in identifying issues of concern and keeping department management informed as needed.
• Assist in the onboarding and training of new SSC colleagues.
• Perform other duties as assigned.

Conoscenze

Customer service

Communication skills

Relationship building

Multitasking

Organizational skills

Team player

MS Office

Product knowledge

Sales mindset

Risk awareness

Formazione

Bachelor's degree or equivalent

Strumenti

Microsoft Office

CRM systems

Excel

Online banking platforms

Descrizione del lavoro

Huntington Bancshares, Inc. is seeking a Regional Banking Sales and Service Coordinator to onboard new Regional Banking customers and manage ongoing relationships.

You will work with bankers who serve portfolios of $2M–$50M in annual sales, emphasizing cross-sell opportunities and a high-quality customer experience. Responsibilities include managing due diligence, loan documentation, renewals, pipeline management, and ensuring timely financial statement collection.