Regional Banking Operations Leader

Bank of America; Atlanta (GA); On-site; USD 95,000 - 130,000; Full time

Job summary

Bank of America is seeking a Senior Regional Operations Manager in the United States to drive a culture of operational excellence across multi-unit banking regions. The role focuses on mapping processes, strengthening controls, and simplifying workflows in partnership with process owners and enterprise teams.

You will advise regional leadership on performance strategies, reduce variability across teams, and apply data-driven insights to improve outcomes.

Qualifications

• Three years+ senior level regional banking management experience.
• Ability to analyze operational processes and drive improvements for efficiency.
• Strong analytical skills to diagnose issues and identify trends across large territories.
• Proven record of balancing risk with achieving business goals.

Responsibilities

• Leads operational process mapping and performance analysis to identify inefficiencies.
• Reinforces risk controls and governance by monitoring process performance to reduce risk.
• Simplifies and optimizes workflows with process owners and enterprise resources to drive efficiency.
• Advises regional leadership on performance strategies and supports reducing variability across teams.
• Champions continuous improvement through data-driven decision-making and innovative practices.

Skills

Influence

Issue Management

Policies & Guidelines

Process Management

Risk Management

Business Ops Mgmt

Customer Focus

Decision Making

Executive Presence

Leadership Development

Business Continuity

Controls Management

Monitoring & Testing

Problem Solving

Process Effectiveness

Education

Undergraduate degree

Job description

Bank of America is seeking a Senior Regional Operations Manager in the United States to drive a culture of operational excellence across multi-unit banking regions. The role focuses on mapping processes, strengthening controls, and simplifying workflows in partnership with process owners and enterprise teams.

You will advise regional leadership on performance strategies, reduce variability across teams, and apply data-driven insights to improve outcomes.