Regional Banking Leader: Growth & Community Impact

Self-Help Federal Credit Union; Jacksonville (FL); On-site; USD 88,000 - 123,000; Full time

Job summary

Self-Help Federal Credit Union is seeking a Regional Manager in Jacksonville, FL. This leadership role directs Retail Operations, staff development, and strategic planning across branches in the region to drive service excellence, regulatory compliance, and growth.

The candidate will oversee branch performance, coach managers, and foster community partnerships while aligning with Self-Help’s mission and values. Travel to multiple branches is required, with a generous benefits package.

Qualifications

• Bachelor's degree or equivalent related experience.
• 10 years of banking experience including at least 5 years in management.
• Strong commitment to the organization's mission and community impact.
• Preference for teamwork and collaborative work environment.
• Knowledge of financial services policies and regulatory requirements.
• Deep knowledge of banking products and services.
• Strong leadership and problem-solving skills.
• Excellent people management and customer service skills.
• Ability to travel frequently to various branch locations.
• Willingness to work beyond normal hours and on-call as needed.
• Demonstrates Self-Help's core values in daily work.

Responsibilities

• Maintains operational integrity across branches in the region.
• Leads staff development, coaching Branch Managers and teams.
• Ensures compliance with policies, procedures, and regulatory requirements.
• Drives branch performance metrics and growth within region.
• Leads strategic planning, budgeting, and production goals alignment.
• Organizes external business development and community relations.
• Represents Self-Help in civic events and partnerships.
• Oversees risk management and internal controls within the region.

Skills

Leadership

People management

Customer service

Analytical skills

Communication

Travel

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Self-Help Federal Credit Union is seeking a Regional Manager in Jacksonville, FL. This leadership role directs Retail Operations, staff development, and strategic planning across branches in the region to drive service excellence, regulatory compliance, and growth.

The candidate will oversee branch performance, coach managers, and foster community partnerships while aligning with Self-Help’s mission and values. Travel to multiple branches is required, with a generous benefits package.