Regional Banking Leader - Economic Justice & Growth

Self-Help Credit Union; Jacksonville (FL); On-site; USD 88,000 - 123,000; Full time

Benefits offered by this job

Generous benefits package

Job summary

Self-Help Credit Union in Jacksonville, FL seeks a Senior Retail Operations leader to oversee regional branches, ensure service excellence, and maintain policy compliance with regulators. You will coach branch managers, drive growth, and protect assets while aligning with the credit union’s mission.

The role emphasizes staff development, strategic planning, and community outreach, with a compensation range of $87,500–$122,958 and a generous benefits package based on experience.

Qualifications

• Bachelor’s degree in related field OR equivalent related experience.
• 10 years of experience in banking including a minimum of 5 years in a management capacity.
• Strong commitment to mission and community impact.
• Knowledge of financial services policies and regulatory requirements.
• Proven leadership and people management skills.

Responsibilities

• Maintains operational integrity across branches in the region and coaches branch managers.
• Ensures compliance with policies, procedures, and regulatory requirements.
• Develops and implements staff development and performance management.
• Leads strategic planning and branch performance improvement initiatives.
• Organizes external new business development programs and community relations.

Skills

Leadership

Strategic planning

Communication

Analytical skills

Travel flexibility

Education

Bachelor’s degree in related field OR equivalent related experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Self-Help Credit Union in Jacksonville, FL seeks a Senior Retail Operations leader to oversee regional branches, ensure service excellence, and maintain policy compliance with regulators. You will coach branch managers, drive growth, and protect assets while aligning with the credit union’s mission.

The role emphasizes staff development, strategic planning, and community outreach, with a compensation range of $87,500–$122,958 and a generous benefits package based on experience.