Branch Director - Growth, Operations & Member Experience

First Florida Credit Union

Jacksonville (FL)

On-site

USD 65,000 - 90,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

First Florida Credit Union in Jacksonville seeks an experienced Branch Leader to direct operations of a branch facility and drive performance in alignment with organizational goals. You will hire, develop and coach branch staff, manage loans, compliance, and daily maintenance while representing the branch in its community relations.

Description emphasizes maintaining professional appearance, achieving branch objectives and ensuring policy compliance across operations.

Qualifications

Experience: One to three years of similar or related experience.
Education: A bachelor’s degree, or formal certifications recognized as equivalent.
Interpersonal Skills: Strong communication and relationship-building abilities.
Other Skills: Proficient in Microsoft Word, Excel and PowerPoint.

Responsibilities

Direct, develop, motivate, hire and hold accountable branch personnel; administer performance evaluations and recommend appropriate personnel actions.
Initiate, foster and represent the branch in its relationships with members, sponsor organizations(s), suppliers, other financial institutions and similar groups.
Manage and order vault cash and monetary instruments as required, conduct maintenance/balances ATM, cash dispenser and night depository.
Maintain department logs, complete weekly, monthly and quarterly reports and conduct audits as required.
Monitor branch operating results relative to established objectives and insure that appropriate steps are taken to correct unsatisfactory conditions.
Maintain communications with main office; prepare and submit standard reports; attends scheduled management meetings.
Process consumer loans and forward to the Centralized Lending Department. Upon approval, complete all necessary documents and close loan.
Monitor all branch activities to insure they are in compliance with established Credit Union policies and procedures.
Responsible for ensuring the Branch facility maintains a professional appearance both inside and outside. Improvements in the facility should be handled in a timely manner, with prior approval from supervisor.
General maintenance and upkeep should be on-going.
Responsible for compliance with all credit union policies including the Bank Secrecy Act and Customer Identification Program.
Perform other related duties as assigned.