Regional Banking Growth & Service Leader

Huntington National Bank; Macon (GA); Hybrid; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

The Huntington National Bank is seeking a Regional Banking Sales and Service Leader to supervise and align a regional Sales and Service Support team, ensuring exceptional customer service and strong sales support across the region.

You will lead a team including Regional Banking Client Managers and Relationship Service Specialists, drive onboarding, training, and process improvements while coordinating with corporate initiatives and cross-selling opportunities.

Qualifikationen

• Bachelor’s degree required.
• 4 years' experience in sales support management role.
• 3 years' experience in Business Banking.

Aufgaben

• Supervise and coordinate regional Sales and Service Support team to ensure exceptional customer service and support for sales functions.
• Represent region to ensure consistency between regions/field/area/market.
• Regional BCM / RSS Overflow & Backup Support escalation support.
• Ensure staffing and training to provide proper sales support and servicing levels for Banking colleagues and clients.
• Onboard new Service Specialists and Client Managers; SME for process improvements, technology changes, training, and change leadership.
• Support colleague/customer transfers and portfolio reallocation during banker changes.
• Manage Regional MAX Branch Assignment Process and reconciliations for location open/close.
• Drive cross-sell opportunities and coordinate efforts for the team.
• Liaise and communicate between corporate changes and the team.
• Curate regional communications in partnership with RMM.

Kenntnisse

Leadership

Sales support management

Cross-functional collaboration

Ausbildung

Bachelor’s Degree

Jobbeschreibung

The Huntington National Bank is seeking a Regional Banking Sales and Service Leader to supervise and align a regional Sales and Service Support team, ensuring exceptional customer service and strong sales support across the region.

You will lead a team including Regional Banking Client Managers and Relationship Service Specialists, drive onboarding, training, and process improvements while coordinating with corporate initiatives and cross-selling opportunities.