Regional Banking Customer Experience Specialist

Huntington National Bank; Anna (TX); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Huntington National Bank is seeking an Area Customer Experience Specialist to support multiple branches across a region and deliver best-in-class service to customers and colleagues.

You will travel between local branches, assist with transactions, educate customers on deposits, loans, and banking technology, and help maintain strong community relationships. The role emphasizes dependability, adaptability, and ongoing coaching for development.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year customer service and branch banking experience preferred.

Responsibilities

• Provide coverage in all aspects of branch banking including customer transactions and servicing needs.
• Process customer transactions accurately and maintain proper cash controls.
• Provide excellent customer service and resolve customer issues.
• Educate customers on deposits, loans and banking services; assist with account maintenance.
• Promote and educate on bank technology (online, mobile, ATM).
• Adhere to operational, security, risk and regulatory policies.
• Travel between multiple branch locations as needed.
• Perform other duties as assigned.

Skills

Customer service

Branch banking

Cash handling

Sales orientation

Presentation skills

Technology literacy

Education

High School Diploma or GED

Bachelor’s degree

Job description

Huntington National Bank is seeking an Area Customer Experience Specialist to support multiple branches across a region and deliver best-in-class service to customers and colleagues.

You will travel between local branches, assist with transactions, educate customers on deposits, loans, and banking technology, and help maintain strong community relationships. The role emphasizes dependability, adaptability, and ongoing coaching for development.