Regional Bank Service & Teller Specialist

Eastern Bank; Burlington (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Total Rewards benefits

Retirement plan

Tuition reimbursement

Job summary

Eastern Bank in Burlington, MA seeks a Regional Service Associate to float between branches, handling customer service duties and teller transactions. The role emphasizes servicing high-value customers, processing deposits and loans, and making referrals to other bank lines and partners.

Travel within a defined geographic region is required. The position requires a High School diploma and 2–4 years in sales within retail, financial services, or hospitality.

Qualifications

• Able to work independently in a fast-paced banking environment.
• Strong communication and interpersonal skills with customers.
• Proactive in identifying customer needs and offering solutions.
• Demonstrates professionalism and reliability in daily tasks.

Responsibilities

• Perform duties of both a customer service representative and teller.
• Travel to various branch locations within the designated region.
• Process loans and deposits, verify cash and endorsements, and issue receipts.
• Refer customers to other bank services and partners.
• Maintain compliance with bank policies and record-keeping.

Skills

Multi-tasking

Independent work

Outgoing

Technical literacy

Communication skills

Education

High School diploma

Job description

Eastern Bank in Burlington, MA seeks a Regional Service Associate to float between branches, handling customer service duties and teller transactions. The role emphasizes servicing high-value customers, processing deposits and loans, and making referrals to other bank lines and partners.

Travel within a defined geographic region is required. The position requires a High School diploma and 2–4 years in sales within retail, financial services, or hospitality.