Regional Banking Specialist - Travel & Teller/CSR

Eastern Bank; Brockton (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Eastern Bank in Brockton, MA is seeking a Regional Service Associate to blend customer service and teller duties across multiple branches in the region. The role requires travel between branches and a proactive approach to building relationships with high-value customers.

You will open deposit accounts, process loan applications, handle teller transactions, and promote bank services. A high school diploma and 2–4 years of sales experience in retail, financial services, or hospitality are

Qualifications

• Ability to work independently in a fast-paced environment.
• Multitasking across duties of account representative and teller.
• Technically literate with comfort using banking software.
• Strong communication to convey information clearly.
• Ability to build relationships across the organization.
• Willingness to learn product and service details.

Responsibilities

• Opens deposit accounts.
• Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.).
• Closes loans for customers for applicable business lines (i.e. consumer lending).
• Process ATM, ITM, TCR and ICOM transactions.
• Make referrals to other bank lines and third-party partners.
• Proactively reach out to high-value customers to retain and grow the portfolio.

Skills

Independent work

Multi-tasking

Tech literate

Communication skills

Relationship building

Product knowledge

Sales experience (2–4 yrs)

Education

High School diploma or equivalent

Job description

Eastern Bank in Brockton, MA is seeking a Regional Service Associate to blend customer service and teller duties across multiple branches in the region. The role requires travel between branches and a proactive approach to building relationships with high-value customers.

You will open deposit accounts, process loan applications, handle teller transactions, and promote bank services. A high school diploma and 2–4 years of sales experience in retail, financial services, or hospitality are