Regional AR Lead — SAP & Sales Partnering

RS Americas; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

RS Americas in Fort Worth, TX is seeking an AR Regional Lead to serve as the primary liaison between Accounts Receivable and Sales, partnering with Branch Managers and Account Managers to proactively manage account health, mitigate risk, and resolve customer issues impacting payment and cash flow.

The role coordinates across Collections, Billing, Credit, Customer Master, and Cash Applications, driving process improvements and timely resolutions through SAP-based tools and Order-to-Cash best

Qualifications

• 5+ years of experience in Accounts Receivable, Credit, Collections, Order-to-Cash, or related functions.
• Experience partnering with Sales and managing cross-functional initiatives.
• Experience handling escalated customer issues and driving resolution.

Responsibilities

• Sales Partnership & Relationship Management: primary AR contact for Sales and Branch Leadership; build partnerships across Sales and AR; participate in account reviews and business discussions; provide visibility into account health, disputes, aging, and customer risks.
• Account Health & Risk Management: monitor customer payment performance, disputes, and account exposure; identify risks related to credit limits, payment trends, and account activity; partner with Sales and AR to develop mitigation plans.
• Escalation Management & Issue Resolution: coordinate resolution of complex customer issues across Collections, Billing, Credit, Customer Master, and Cash Applications; drive accountability and timely follow-through; escalate unresolved issues and significant risks.
• Process Improvement: identify recurring issues and root causes; recommend solutions to improve customer experience and cash flow; support process standardization and continuous improvement initiatives.

Skills

Communication

Relationship building

Influence without authority

Negotiation

Organization

Tools

SAP ECC/S/4HANA

GetPaid

Order-to-Cash

Excel

Power BI

Job description

RS Americas in Fort Worth, TX is seeking an AR Regional Lead to serve as the primary liaison between Accounts Receivable and Sales, partnering with Branch Managers and Account Managers to proactively manage account health, mitigate risk, and resolve customer issues impacting payment and cash flow.

The role coordinates across Collections, Billing, Credit, Customer Master, and Cash Applications, driving process improvements and timely resolutions through SAP-based tools and Order-to-Cash best