Regional Administration Manager - Ops & Team Leadership

DH Pace Company; Charlotte, Northern (NC, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Paid time off

Life insurance

Disability insurance

HSA and FSA options

Employee discounts

Job summary

DH Pace Company, Inc., doing business as Overhead Door Company of Charlotte, seeks an Administration Manager to lead back-office operations for the Mid-Atlantic region. The role focuses on process improvement, team development, and cross-office coordination to support sales and service functions.

This full-time onsite position reports to the Mid-Atlantic Sales and Operations Management team and requires a business degree and significant administration leadership experience.

Qualifications

• Minimum five (5) years of Administrative Management / Administration Operations Management experience across multiple offices.
• Experience managing administrative staff and managers, reporting, contracts, A/P, A/R, billing and auditing.

Responsibilities

• Oversee back-office administration functions including Customer Service, contracts, A/P, A/R, billing and invoicing.
• Supervise and mentor administrative teams to ensure accuracy and timeliness.
• Develop reporting tools to monitor business performance and identify areas for improvement.
• Collaborate with regional leadership to align operations with company goals and standards.
• Train and develop team members to foster growth, consistency and efficiency.
• Travel 25% - 40% to Mid-Atlantic Satellite Offices

Skills

Administrative Management

Team leadership

Process improvement

Communication

Problem solving

Education

High School Diploma or equivalent

Business degree preferred

Tools

MS Office Suite

Excel

ERP system

CRM system

Job description

DH Pace Company, Inc., doing business as Overhead Door Company of Charlotte, seeks an Administration Manager to lead back-office operations for the Mid-Atlantic region. The role focuses on process improvement, team development, and cross-office coordination to support sales and service functions.

This full-time onsite position reports to the Mid-Atlantic Sales and Operations Management team and requires a business degree and significant administration leadership experience.