Regional Administration Manager (Travel 25-40%)

D.H. Pace Company, Inc.; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

PTO + holidays

Life insurance

Disability insurance

HSA/FSA

Employee discounts

Job summary

DH Pace Company, Inc. is seeking an Administration Manager to lead back-office operations for the Mid-Atlantic region from Charlotte, NC. You will oversee Customer Service, contracts, A/P, A/R, billing, and auditing, while mentoring teams and driving process improvements across multiple offices.

Ideal candidates have five+ years of administrative management experience and strong MS Office, ERP/CRM proficiency, plus excellent communication and problem-solving abilities.

Qualifications

• Bachelor's degree preferred with at least five years of administrative management and multi-branch experience.
• Minimum requirement is a High School Diploma or equivalent with ten years of management experience.
• Strong administrative staff management, reporting, contracts, A/P, A/R, billing, invoicing, and auditing.
• Proficient with MS Office; ERP and CRM experience are important.
• Excellent communication and problem-solving skills with keen attention to detail.

Responsibilities

• Oversee all back-office administration functions including Customer Service, Contracts, A/P, A/R, Billing, Invoicing, and Auditing.
• Supervise and mentor administrative teams to ensure accuracy and timeliness.
• Develop and refine reporting tools to monitor business performance and identify areas for improvement.
• Collaborate with regional leadership to align operations with company goals and standards.
• Train and develop team members to foster growth and efficiency.
• Ensure compliance with policies and internal controls.
• Travel 25% - 40% to Mid-Atlantic Satellite Offices.

Skills

MS Office (Excel)

People Management

Customer Service

ERP/CRM familiarity

Reporting & analytics

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

DH Pace Company, Inc. is seeking an Administration Manager to lead back-office operations for the Mid-Atlantic region from Charlotte, NC. You will oversee Customer Service, contracts, A/P, A/R, billing, and auditing, while mentoring teams and driving process improvements across multiple offices.

Ideal candidates have five+ years of administrative management experience and strong MS Office, ERP/CRM proficiency, plus excellent communication and problem-solving abilities.