Regional Account Manager, Outdoor Living Solutions

James Hardie Corporation; Denver (CO); On-site; USD 71,000 - 95,000; Full time

Benefits offered by this job

Bonus plan

401(k) with match

Paid time off

Employee Stock Purchase plan (ESPP)

Wellness programs

Parental leave

Job summary

James Hardie Building Products Inc. is seeking a Regional Account Manager for Outdoor Living products to own dealer and contractor relationships across a defined market.

You will defend revenue, grow share of wallet, and drive premium product adoption while coordinating with Channel Manager and field teams to execute district plans. You will build structured account plans, perform regular business reviews, and translate feedback into product and pricing improvements.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years of progressive sales experience in building products industry.
• 1+ years of experience with a Customer Relationship Management system (Salesforce, HubSpot, Zoho)

Responsibilities

• Account management and business development for dealers and distributors.
• Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
• Defend business by maintaining strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support.
• Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty.
• Develop structured account plans and execute growth targets for each key account.
• Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs.
• Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
• Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
• Use data to forecast account performance, identify trends, and prioritize actions.
• Engages market stakeholders to drive downstream demand for decking products by influencing material selection; enables cross‑selling to support Channel Managers.
• Works alongside Channel Manager and Exterior RAMs to gain share at "early buy” stage, creating downstream demand to drive dealer conversions.
• Builds long‑term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities.
• Provides continuous training on installation techniques and best practices when using TimberTech products.
• Win Share from Competitors.
• Identifies displacement opportunities, positions product differentiation effectively,and executes targeted efforts to increase share of wallet.
• Territory Planning/Execution.
• Develops and executes a territory plan that translates regional priorities into daily activity.
• Manages pipeline, targeting, and follow‑up to ensure consistent execution against demand‑generation goals and adjusts approach based on performance and market feedback.

Skills

Relationship building

Negotiation

Sales process knowledge

Market segmentation

CRM familiarity

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

HubSpot

Zoho

Job description

James Hardie Building Products Inc. is seeking a Regional Account Manager for Outdoor Living products to own dealer and contractor relationships across a defined market.

You will defend revenue, grow share of wallet, and drive premium product adoption while coordinating with Channel Manager and field teams to execute district plans. You will build structured account plans, perform regular business reviews, and translate feedback into product and pricing improvements.