Regional Account Growth Manager

The Terminix International Company Limited Partnership; Harrisburg (Dauphin County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits starting day 1

Health benefits

401(k) with company match

Job summary

Rentokil North America is seeking a Program Manager to manage a portfolio of mid-market Ambius accounts, acting as the primary client advocate and leading service delivery to meet SLAs. You will drive value through regular business reviews and strategic expansions.

The role requires 3–5 years in account/project/operations, strong communication, and willingness to travel up to 50% with a background in business or management."

Qualifications

• Minimum 3–5 years of experience in Account Management, Project Management, or Operations.
• Bachelor's Degree in a business or management-related field OR equivalent years of experience.
• Excellent communication skills, both verbal and written.
• Proven ability to influence internal stakeholders and maintain a positive project momentum across cross-functional teams.
• Must be a self-starter who can perform in high-pressure and dynamic situations with skill and tact.
• Strong attention to detail and sound decision-making skills.
• Ability to travel overnight via car and airplane to meet clients, field operations, and attend meetings and conferences.

Responsibilities

• Serve as the lead relationship contact for a portfolio of assigned accounts, acting as the face of the brand and the client’s internal advocate.
• Drive service delivery excellence by overseeing the implementation of field services, ensuring SLAs and internal quality standards.
• Maintain a consistent cadence of client consultations and formal business reviews to ensure client satisfaction and alignment with evolving needs.
• Direct ongoing business reviews and audits to assess, clarify, and validate customer needs and add value to programs.
• Analyze and synthesize account data to provide actionable insights for weekly, monthly, and annual reviews to identify opportunities to add value.
• Optimize portfolio financial wealth focusing on the overall fiscal well-being of the assigned accounts, including resolving billing disputes.
• Draft and finalize comprehensive proposals for portfolio expansions; identify 'white space' opportunities and translate into business cases.
• Connect key client stakeholders to internal Ambius teams to resolve issues and add value to customer programs.
• Serve as the primary lead relationship-management duties for a select group of mid-tier national accounts.
• Develop expertise in biophilic design, interior landscaping, and scenting technology for consultative recommendations.
• Frequent travel up to 50%.

Skills

Cross-functional collaboration

Executive-level presentation

Analytical thinking

Communication skills

Travel readiness

Education

Bachelor's Degree in Business or related field

Tools

Google Docs

Google Sheets

Google Calendar

Google Drive

Job description

Rentokil North America is seeking a Program Manager to manage a portfolio of mid-market Ambius accounts, acting as the primary client advocate and leading service delivery to meet SLAs. You will drive value through regular business reviews and strategic expansions.

The role requires 3–5 years in account/project/operations, strong communication, and willingness to travel up to 50% with a background in business or management."