Regional 911 Communications Officer | NG-911, Game Day Ops

Southeastern Massachusetts Regional 911 District; Foxborough (MA); On-site; USD 37,000 - 51,000; Full time

Job summary

Southeastern Massachusetts Regional 911 District is seeking a Regional 911 Communications Officer to handle emergency and non-emergency calls in four towns and a county. You will use NG-911 technology and CAD to coordinate rapid responses and aid responders in high-stakes situations.

You will work as part of a dynamic team in the Regional Emergency Communications Center, with ongoing training and opportunities for career growth, including specialized missions such as Gillette Stadium events.

Qualifications

• Entry-level candidates may apply.
• Preferred: experience in telecommunications or dispatch.
• Ability to manage multiple high-stakes situations and maintain composure under pressure.

Responsibilities

• Engage in public safety using NG-911 technology and CAD systems.
• Operate radios and telecommunications equipment for timely responses.
• Monitor emergencies from local to national levels and coordinate with command staff.

Skills

Telecommunications

Emergency dispatch

Multitasking

High-pressure comms

Tools

NG-911 technology

CAD systems

Job description

Southeastern Massachusetts Regional 911 District is seeking a Regional 911 Communications Officer to handle emergency and non-emergency calls in four towns and a county. You will use NG-911 technology and CAD to coordinate rapid responses and aid responders in high-stakes situations.

You will work as part of a dynamic team in the Regional Emergency Communications Center, with ongoing training and opportunities for career growth, including specialized missions such as Gillette Stadium events.