911 COMMUNICATIONS OFFICER

Glynn County Government; Brunswick (GA); On-site; USD 38,700 - 47,300; Full time

Benefits offered by this job

Bi-weekly payroll

12 hours of PTO per month

Health Care Plan

Employee Assistance Program

Job summary

Glynn County Government is hiring a full-time Emergency Dispatcher in Brunswick, GA. This role involves operating communication equipment and ensuring effective dispatch of emergency services for public safety.

The successful candidate will have significant responsibilities, including managing 911 calls, coordinating emergency responses, and maintaining necessary certifications. Employees receive a comprehensive benefits package and opportunities for professional development.

Qualifications

• High school diploma or GED required.
• Vocational training in dispatching and radio communications is preferred.
• Must possess valid dispatcher certifications.

Responsibilities

• Operate communications equipment and monitor emergency calls.
• Dispatch personnel and determine the nature of emergencies.
• Maintain communications with involved parties.

Skills

Public safety dispatching

Radio communications

Data entry

CPR/First Aid

Education

High school diploma or GED

Vocational/technical training in public safety dispatching

Five months of experience in dispatching

Job description

Job Details

Job Location: E-911 - Brunswick, GA 31525

Salary Range: $43,000.00 per year

Job Shift: Alternate. This is a full‑time position and receives all benefits afforded to regular employees.

Summary

This classification aims to receive/process requests for emergency/non‑emergency assistance and to dispatch emergency medical, law enforcement, fire, or other agency resources.

Essential Job Functions

• Operates and/or monitors communications equipment, multi‑telephone lines, and computers associated with police, fire, E‑911, and emergency medical communications.
• Receives, screens, processes, and monitors emergency 911 calls and non‑emergency calls from the public and other police/public safety agencies by radio and telephone.
• Dispatches appropriate agency personnel to incident locations; determines nature of the emergency, location of the incident, number of units needed, and nearest available units; dispatches law enforcement units, ambulances, firefighters, wreckers, utility crews, animal control, coroner, or other agencies as appropriate.
• Maintains communications with all parties involved in emergency situations; monitors status/location of officers and emergency units. Operates national and state criminal information computer systems (NCIC/GCIC) to retrieve/update criminal information and motor vehicle/license records.
• Operates a computer to enter, retrieve, review or modify data.
• Communicates effectively and coherently over radio channels while initiating and responding to radio communications.

Qualifications

Minimum education, training, and experience: High school diploma or GED; supplemented by vocational/technical training in public safety dispatching and radio communications; supplemented by 5 months of previous experience and/or training involving public safety dispatching, radio communications, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid Emergency Medical Services Dispatcher and CPR/First Aid certifications. Must possess and maintain valid N.C.I.C. and G.C.I.C. Terminal Operator certification.

Benefits

• Bi‑weekly payroll
• 12 hours of PTO per month
• 12 paid holidays
• Employee Assistance Program
• No‑cost Employee Health Clinic
• Health Care Plan, Life Insurance, and Long‑term Disability
• Deferred Compensation, Voluntary Benefits
• Retirement - Defined Contribution Plan