Refugee Services Caseworker – Impactful, Flexible Schedule

Automatic Data Processing, Inc.; Houston (TX); In loco; USD 44.000 - 54.000; Tempo pieno

Descrizione del lavoro

IM Houston is seeking a RCA Caseworker in Houston, TX to enroll refugees in the Refugee Cash Assistance program, verify eligibility, provide orientation, and disburse payments while maintaining case files and ensuring data integrity.

You will work with diverse clients, coordinate with Employment services, and ensure compliance with program guidelines. A valid driver's license and flexible schedule are required.

Competenze

• Bachelor’s degree with one year of related experience or high school diploma with 4 years of related experience.
• Experience in social services, including refugee services and/or case management.
• High degree of independent judgement and coordination skills.
• Excellent attention to detail and accuracy.
• Fluency in English; knowledge of refugee languages preferred.
• Must have a valid driver’s license and automobile insurance.
• Willingness to work a flexible schedule including some weekends.

Mansioni

• Enroll refugees, asylees, and other eligible populations in the RCA program.
• Screen walk-in clients for eligibility and refer to other refugee services programs as needed.
• Conduct regular orientations for newly arrived clients.
• Establish and maintain case files and case notes for RCA clients.
• Disburse monthly RCA payments or benefits per program guidelines.
• Update the Refugee Management System and Client Track databases promptly.
• Maintain regular communication with enrolled clients to ensure program compliance.
• Communicate with the Employment team to gather monthly compliance data.
• Activate and distribute debit cards at initial enrollment and replace cards when needed.
• Record every debit card issued to clients in Excel for auditing.

Conoscenze

English fluency

Attention to detail

Driver's license

Cultural sensitivity

MS Office proficiency

Formazione

Bachelor’s degree

High school diploma with 4 years related experience

Strumenti

MS Office

Descrizione del lavoro

IM Houston is seeking a RCA Caseworker in Houston, TX to enroll refugees in the Refugee Cash Assistance program, verify eligibility, provide orientation, and disburse payments while maintaining case files and ensuring data integrity.

You will work with diverse clients, coordinate with Employment services, and ensure compliance with program guidelines. A valid driver's license and flexible schedule are required.