RCA Coordinator

Automatic Data Processing, Inc.; Houston (TX); On-site; USD 49,000 - 59,000; Full time

Job summary

Interfaith Ministries for Greater Houston (IM Houston) seeks a Refugee Cash Assistance (RCA) Program Administrator to oversee eligibility, orientation, and monthly check disbursements for refugee clients. The role ensures program compliance and accurate reporting to funders.

Responsibilities include data entry, client education on benefits, and maintaining case files per STOR/ORR guidelines. A bachelor’s degree and strong MS Office skills are required, with English fluency mandatory.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• Two+ years in case management or refugee/immigrant work preferred.
• Excellent written and verbal communication skills.
• Ability to work in a diverse office environment.
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• English fluency required; knowledge of additional languages helpful.

Responsibilities

• Oversee the Refugee Cash Assistance program and ensure compliance and efficiency.
• Determine client eligibility for RCA based on family size, employability, and goals.
• Enroll eligible clients in RCA and enter data into RS and Client Track databases.
• Provide RCA orientation to clients on benefits and requirements.
• Maintain case notes/files in compliance with STOR and ORR guidelines.
• Prepare and submit reports to funders/donors upon request.
• Refer clients to employment services and support employment outcomes.
• Process monthly RCA check requests based on client compliance.
• Review cases to ensure contract compliance and quality control.
• Perform additional duties as directed by supervisor.

Skills

Bachelor’s degree

Two years experience

Communication skills

Diversity experience

Microsoft Office

Driver’s license

Fluency in English

Education

Bachelor’s degree

Master’s preferred

Tools

Outlook

Word

Excel

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Houston, TX, US

Salary Range: $54,000.00 To $54,000.00 Annually

About the Organization

Interfaith Ministries for Greater Houston, now IM Houston, is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we’ve evolved to reflect Houston’s rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs

While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include:

Meals on Wheels/Animeals

Refugee Services

Interfaith Relations and Community Partnerships

Position Summary

Overall responsibility is the administration of the Refugee Cash Assistance (RCA) program. Provide Refugee Cash Assistance (RCA) Orientation to newly arrived clients and complete the monthly check disbursement request for eligible clients.

Main Responsibilities

• Oversee the Refugee Cash Assistance program, ensure the program compliance and efficiency of the program implementation.
• Determine client’s eligibility for RCA program based on family size, employability and long-term goals for the family.
• Enroll eligible clients in RCA Program and entering client information in RS database and Client Track Database.
• Provide orientation to clients enrolled in RCA program regarding program benefits and requirements.
• Establish and maintain case notes and case files for clients enrolled in RCA program in compliance with all documentation, reporting and other guidelines established by STOR and the Office of Refugee Resettlement (ORR).
• Prepare and submit reports and information upon request to different funders and donors.
• Refer clients to employment services and follow up on employment for RCA program.
• Complete assistance check request for RCA clients on monthly basis based on client compliance with employment program.
• Periodically review cases files with to ensure contract compliance and quality control per program guidelines.
• Perform other duties as deemed necessary by supervisor.

Qualifications, Skills & Experience

• Bachelor’s degree is required, Master’s preferred.
• Two-Years-Experience working in case management or with refugee/immigrant populations is preferred.
• Excellent written and verbal communication skills.
• Must enjoy working in a diverse office environment with clients of all backgrounds.
• Energetic, self-motivated team player.
• Intermediate to advanced Microsoft Office computer skills (Outlook, Word, Excel, and PowerPoint).
• High degree of independent judgment and coordination skills.
• Fluency in English is required. Fluency in one of the main refugee languages is preferred (with emphasis on Spanish, Dari, Pashto, Arabic, and Kiswahili).
• Must be able to work a flexible schedule including some weekends.
• Must have a valid driver’s license and automobile insurance as required by law.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.