Refugee Services Case Manager – Community Impact

LCSNW; Portland, Northern (OR, KY); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

Vacation days

Sick leave

Holidays

Floating holidays

403(b) retirement plan

Employee Assistance Program

Student loan forgiveness

Job summary

Lutheran Community Services NW in Portland, OR is seeking a Case Manager to support refugee, asylum, and immigrant clients. You will maintain case management, develop service plans, and connect clients with community resources to foster self-sufficiency.

The role requires a valid state driver license and reliable transportation, strong English communication, and adherence to program requirements. A values-driven nonprofit environment offers growth and support.

Qualifications

• High school diploma or equivalent required.
• Ability to work well under pressure in multicultural settings.
• Valid state driver's license and reliable transportation required.
• Excellent communication skills in English.
• Background check including national sex offender and motor vehicle records.

Responsibilities

• Maintain case management for refugee clients in line with contracts.
• Develop strengths-based service plans to help self-sufficiency.
• Connect clients with community networks and supports.
• Provide transportation for clients to appointments and ensure language access.
• Offer in-home services including orientation, education, crisis support, and referrals.
• Keep regular contact with active cases through home visits, meetings, and calls.
• Maintain organized case files and timely progress notes and reports.
• Coordinate referrals to refugee service providers and ensure cultural sensitivity.

Skills

Interpersonal skills

Organizational skills

Written and verbal communication

Education

High school diploma or equivalent

Tools

Google Suite

Microsoft Office 365

Job description

Lutheran Community Services NW in Portland, OR is seeking a Case Manager to support refugee, asylum, and immigrant clients. You will maintain case management, develop service plans, and connect clients with community resources to foster self-sufficiency.

The role requires a valid state driver license and reliable transportation, strong English communication, and adherence to program requirements. A values-driven nonprofit environment offers growth and support.