Impact-Driven Refugee Services Case Manager I

Catholic Charities; Portland (OR); On-site; USD 31,423 - 34,756; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid vacation, sick, personal and 13 paid holidays

Retirement benefit with employer match

Job summary

A nonprofit social service agency in Portland seeks a Refugee Services Case Manager I to provide essential support to newly arriving refugees. The successful candidate will manage an active caseload, conduct intake meetings, and facilitate access to community resources while ensuring culturally appropriate services. A Bachelor's degree and prior experience in case management are required. The role offers a comprehensive benefits package, emphasizing employee care and community impact. Join a dedicated team focused on making a difference in Oregonians' lives.

Qualifications

• Bachelor’s degree in human services or equivalent lived/worked experience required.
• Minimum 6 months of prior experience in case management for refugees and immigrants preferred.
• Ability to communicate effectively in English, fluency in a second language preferred.

Responsibilities

• Coordinate reception for newly arriving refugees.
• Maintain an active caseload of 30–40 cases.
• Conduct intake meetings with clients.
• Facilitate referrals to public services.
• Connect clients with community networks.
• Provide transportation for clients as needed.
• Handle documentation according to agency requirements.
• Participate in training and meetings as requested.

Skills

Analytical skills

Fundraising skills

Project management skills

Communication in a second language

Education

Bachelor’s degree in human services

Bachelor’s degree in Social Work

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

A nonprofit social service agency in Portland seeks a Refugee Services Case Manager I to provide essential support to newly arriving refugees. The successful candidate will manage an active caseload, conduct intake meetings, and facilitate access to community resources while ensuring culturally appropriate services. A Bachelor's degree and prior experience in case management are required. The role offers a comprehensive benefits package, emphasizing employee care and community impact. Join a dedicated team focused on making a difference in Oregonians' lives.