Refugee Services Advocate & Program Assistant

U.S. Committee for Refugees and Immigrants (USCRI); Idaho Falls (ID); On-site; USD 32,000 - 52,000; Full time

Job summary

U.S. Committee for Refugees and Immigrants (USCRI) in Idaho Falls seeks a Program Assistant to support the Refugee Services Department. You will assist with housing placement, transportation coordination, and direct services to clients while upholding confidentiality and teamwork with case managers.

The role requires bilingual abilities, strong communication skills, and a commitment to immigrant and refugee rights. A valid driver’s license and reliable transportation are essential.

Qualifications

• High School Diploma or GED required.
• Bilingual/multilingual ability strongly preferred.
• Valid driver's license, insurance, and transportation.
• Excellent written and oral communication; ability to work independently and with others.
• Commitment to human rights of refugees and immigrants.

Responsibilities

• Coordinate initial housing placement with team members; secure apartments, furniture, utilities, and set-up logistics.
• Assist with airport pick-ups and transportation to client housing; gather travel documents.
• Conduct home safety training and support housing transitions.
• Provide crisis assistance and landlord mediation as needed.
• Maintain case management systems and physical files; ensure confidentiality.
• Communicate client needs to case managers and assist with timely service delivery.
• Collaborate with staff to ensure appropriate services are in place.
• Deliver culturally and linguistically appropriate supports; perform other duties as assigned.

Skills

Bilingual ability

Excellent communication

Organize and prioritize

Relationship building

Education

High School Diploma or GED

Tools

Microsoft 365

SharePoint

Database software

Job description

U.S. Committee for Refugees and Immigrants (USCRI) in Idaho Falls seeks a Program Assistant to support the Refugee Services Department. You will assist with housing placement, transportation coordination, and direct services to clients while upholding confidentiality and teamwork with case managers.

The role requires bilingual abilities, strong communication skills, and a commitment to immigrant and refugee rights. A valid driver’s license and reliable transportation are essential.