Program Assistant - Refugee Services

U.S Comm for Refuge; Sun Valley (ID); On-site; USD 42,981,000 - 48,712,000; Full time

Job summary

U.S. Committee for Refugees and Immigrants is seeking a Program Assistant to support the Refugee Services team in Idaho. The role involves coordinating housing placements, assisting with client intake, and providing direct services to clients while advocating for refugee and immigrant rights.

The position requires a High School Diploma or GED, strong communication, and bilingual abilities. The role includes collaboration with case managers, data entry, and ensuring timely service delivery in a

Qualifications

• Bilingual/multilingual ability is strongly preferred.
• Excellent written and oral communication skills are required.
• Ability to organize, prioritize, and work independently as well as with others.

Responsibilities

• Coordinate initial housing placement with team, secure apartments and utilities.
• Assist case managers with airport pickups and transportation arrangements for clients.
• Provide home safety training and support housing transitions.
• Maintain case files and data with confidentiality across databases.

Skills

Bilingual/multilingual

Communication skills

Education

High School Diploma or GED

Tools

Microsoft 365 (Outlook, Word, Excel, SharePoint)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Assistant - Refugee Services

No leave accrued Professional Idaho, ID, US

8 days ago Requisition ID: 2632

Salary Range: $15.00 To $17.00 Hourly

OVERVIEW

The Program Assistant will work with various team members in the Refugee Services Department. Assisting the team and cases by assessing client needs, assisting in the development and implementation of service plans, recommending, and obtaining needed services, gathering information necessary for case managers to assist clients in obtaining support that will ensure their self-sufficiency. This may include assisting with various administrative tasks, as well as direct services provided to USCRI's clients. The successful candidate must be committed to immigration and human rights issues and be able to conduct advocacy, education, and other outreach activities.

DUTIES AND RESPONSIBILITIES

• Helping coordinate initial housing placement in partnership with team members, including: researching and securing apartments, securing furniture and household goods, coordinating truck and volunteers for housing set-up, and ordering and ensuring utilities are turned on;
• Assist case managers with picking up new clients at the airport on time and coordinating transportation to client housing; gathering their luggage and travel documents;
• Conduct home safety training;
• Support clients with housing transitions, challenges, and crises, including landlord mediation and emergency financial assistance.
• Assist Case Mangers with file maintenance by updating case management systems, reporting databases, and physical files; maintain confidentiality of information
• Communicate client needs to case managers and assisting with timely deliver of servicers;
• Collaborate with case manager and other staff personnel to confirm appropriate services are in place;
• Helping deliver culturally and linguistically appropriate supports; and
• Perform other duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

REQUIREMENTS

• High School Diploma or GED
• Bilingual/multilingual ability is strongly preferred;
• Must have a valid driver's license, insurance, clean driving record and personal transportation;
• Knowledge of Microsoft 365 (Outlook, Word, Excel, SharePoint) and database programs a plus;
• Excellent written and oral communication skills and the ability to organize, prioritize, and work independently as well as in collaboration with others is required;
• Ability to establish and maintain professional relationships with providers, vendors, and clients of diverse backgrounds;
• Must have dedication to human rights of refugees, immigrants, asylum seekers, and displaced people; and
• Good sense of humor and pleasant, diplomatic manner is desired.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.