Program Manager, Community Integration

U.S. Committee for Refugees and Immigrants (USCRI); Idaho Falls (ID); On-site; USD 55,000 - 75,000; Full time

Job summary

U.S. Committee for Refugees and Immigrants (USCRI) in Idaho Falls is seeking a Program Manager of Community Integration to support recently arrived refugees with long-term case management, health and medical assistance, employment, and English language instruction.

You will lead program staff, ensure contracts are met, coordinate with partner agencies, manage budgets, and help clients achieve self-sufficiency while advancing USCRI’s mission of fair and humane public policy and services.

Qualifications

• Bachelor’s degree from an accredited institution, preferable in Human Services, Social Work or related discipline.
• Excellent interpersonal skills, including the ability to communicate well and build partnerships with USCRI clients, community partners, state and federal program staff, headquarters, and field office staff.
• Proficient in the use of MS Word, MS Excel and database programs, as needed.
• Ability to get along with others and thrive in a dynamic fast- paced team environment.
• Demonstrated commitment to the mission of USCRI, and interest in contributing to the long-term success of a local nonprofit organization.
• Budget experience; and must have a clean valid driver’s license and insurance, and a reliable motor vehicle.
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.

Responsibilities

• Ensure Team staff are productive, meeting all contract requirements as well as fostering a positive team environment;
• Understands State and Federal program contracts in detail, ensures all contract requirements are met and opportunities maximized;
• Provide ongoing leadership, direction, development, counseling, support, and oversight to program staff;
• Direct and coordinate implementation of programs within the position’s portfolio as well as strategically growing funding;
• Responsible for meeting all programs reporting deadlines, ensuring reports and vouchers are complete and correct according to contract requirements and guidelines;
• Foster strong working relationships with community-based organizations, and partner agencies; provides consistent communication with partner agencies to ensure coordination of services and development of client and funding opportunities;
• Assure quality and consistent monitoring activities by staff , serves as primary contact person and maintains database of current and potential business partners;
• Responsible for program budgets and client expenses; and
• Perform other duties as assigned by supervisor.

Skills

Interpersonal skills

MS Word

MS Excel

Database programs

Budget experience

Driver's license

Team collaboration

Multicultural workplace

Education

Bachelor’s degree (Human Services, Social Work or related)

Tools

MS Word

MS Excel

Database systems

Job description

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating, and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org .

Overview

The Program Manager of Community Integration will provide support to recently arrived refugees via long-term case management beyond the initial resettlement period to aid clients in achieving all aspects of self-sufficiency, including health and medical assistance, employment, and English language instruction. The Program Manager will also work collaboratively alongside partnering community agencies, make referrals for service and resources, and provide transportation to clients as needed.

Essential Duties And Responsibilities

• Ensure Team staff are productive, meeting all contract requirements as well as fostering a positive team environment;
• Understands State and Federal program contracts in detail, ensures all contract requirements are met and opportunities maximized;
• Provide ongoing leadership, direction, development, counseling, support, and oversight to program staff;
• Direct and coordinate implementation of programs within the position’s portfolio as well as strategically growing funding;
• Responsible for meeting all programs reporting deadlines, ensuring reports and vouchers are complete and correct according to contract requirements and guidelines;
• Foster strong working relationships with community-based organizations, and partner agencies; provides consistent communication with partner agencies to ensure coordination of services and development of client and funding opportunities;
• Assure quality and consistent monitoring activities by staff , serves as primary contact person and maintains database of current and potential business partners;
• Responsible for program budgets and client expenses; and
• Perform other duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

Position Requirements

• Bachelor’s degree from and accredited institution, preferable in Human Services, Social Work or related discipline;
• Excellent interpersonal skills, including the ability to communicate well, building relationships and partnerships with USCRI clients, community partners, state and federal program staff, headquarters, and field office staff;
• Proficient in the use of MS Word, MS Excel and database programs, as needed;
• Ability to get along with others and thrive in a dynamic fast- paced team environment;
• Demonstrated commitment to the mission of USCRI, and interest in contributing to the long-term success of a local nonprofit organization;
• Budget experience;
• Must have a clean valid driver’s license and insurance, and a reliable motor vehicle; and
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.

TRAINING REQUIREMENT

• Satisfactory completion of USCRI’s Orientation and Training; and
• Complete additional training as identified by supervisor or Human Resources.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity;
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.